Technical Program Manager

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

The Role:

We are seeking a Technical Program Manager (TPgM) to join our team. You will be responsible for managing complex, high-impact projects from inception to completion, ensuring timely delivery while coordinating across teams and departments. This role requires a balance of technical expertise,  leadership, and the ability to drive programs that align with both technical and business goals. You will collaborate with Engineering, Product, and other cross-functional teams to drive the successful execution of key programs, ensuring alignment with business objectives and technical goals.

What You'll Do:

• Program Leadership: Lead end-to-end technical programs, ensuring alignment with business objectives and technical execution.
• Cross-functional Collaboration: Partner with cross-functional teams to ensure effective project execution and resolution of dependencies.
• Execution & Delivery: Manage timelines, resources, and risks to ensure successful program delivery.
• Roadmap Alignment: Align technical roadmaps with business goals for timely product delivery.
• Problem-Solving: Resolve project-level issues, manage scope changes, and mitigate risks for smooth delivery.
• Program Metrics & Reporting: Define and track KPIs, reporting progress and escalating issues to leadership.
• Continuous Improvement: Optimize processes, refine tools, and implement best practices for efficient program delivery.
• Leadership & Mentorship: Lead teams and mentor junior program managers for growth and collaboration.

About You:

Must Have

• Technical Depth: Background in engineering with an understanding of Cloud, SaaS, and Enterprise solutions. Ideally, 2+ years of experience in software engineering.
• Experienced Program Manager: 3+ years of experience in Program and/or Project management in a fast-paced, technical environment, including experience with large-scale, cross-functional programs.
• Agile Expertise: Experience in leading Agile project management, including daily stand-ups, sprint planning, and quarterly reviews. 
• Communication Mastery: Strong written and verbal communication skills with the ability to engage and influence stakeholders at all levels. Able to convey complex technical concepts clearly and concisely to non-technical stakeholders.
• Risk & Dependency Management: Demonstrated experience in identifying, tracking, and resolving risks and dependencies within programs. Able to handle conflicting priorities and stakeholder expectations effectively.
• Data-Driven Decision-Making: Strong analytical mindset, with the ability to use data to make informed decisions and drive program improvements. Comfortable making trade-offs based on quantitative and qualitative analysis.
• Strategic Thinking: Ability to think strategically, balancing both short-term and long-term program needs. Effective at developing roadmaps, managing timelines, and keeping teams focused on business-critical deliverables.

Nice to have:

• Experience with Distributed Microservices and Cloud Services (AWS): Hands-on knowledge of distributed systems, microservices architecture, and cloud-based solutions, especially with AWS.
• Familiarity with Infrastructure & Platform Management: Understanding of infrastructure requirements and dependencies for scalable and reliable product offerings. Experience with platform management and cloud-based services.
• Tools Proficiency: Experience with Jira, Confluence, Google Sheets, or similar tools for roadmap planning, tracking, and analysis.
• Certifications: PMP, Scrum Master, or other relevant certifications.