Software Engineer II - Salesforce

The Challenge Ahead

Our team, the IT Player Experience Engineering team, goal is to build applications and services to improve the player experience of millions of players worldwide.

If you are passionate about architecture and using best design principles to build scalable Salesforce applications then this could be a great opportunity for you.

Title : Software Engineer II

Responsibilities:

• You will develop solutions for complex business problems using modern Salesforce constructs and custom development.

• Estimate engineering effort during different stages of project life cycle

• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards

• Build integrations with internal and external systems hosted in the cloud.

• Track development deliverables and communicate their status to global teams

• Provide architectural guidance to quality assurance on all new code from beginning through integration, staging and production environments

• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers

• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

• You'll report to the Senior Manager, Engineering.

Requirements:

• 6+ years of overall experience working in Salesforce stack.

• 6+ years of hands-on design and development experience in custom development with Salesforce Lightning, Apex, Visualforce and Salesforce platform.

• Strong understanding of Salesforce capabilities and their applicability to solve complex business problems.

• Salesforce Service Cloud experience and highly skilled in building custom integrations on Salesforce platform.

• Good experience in Omnichannel implementation (Chat, Phone, Email)

• Experience handling and managing large volumes of data and transactions with Salesforce.

• Solid understanding of SDLC processes and experience working on Agile projects with distributed teams.

• Good experience and understanding of UI/JavaScript frameworks.

• Experience building Restful services and good understanding of integration principles.

• Good understanding of RDBMS and NoSQL databases.

• Good experience in Amazon connect/CTI

• Exposure to Salesforce package based development and enterprise architecture design patterns.

• Exposure to Salesforce Einstein AI Solutions

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.