Director, Live Ops
Job Summary
Job Description
Scopely seeks a Director of Live Operations to lead the launch and management of a new mobile RPG. Responsibilities include defining the Live Ops strategy, building a comprehensive plan, leading a team of managers, designing and executing events to maximize impact, driving tool and feature requirements, collaborating with cross-functional teams (design, development, marketing, etc.), and working closely with the Product Performance team to meet KPIs. The ideal candidate has 10+ years of experience in live-operated games, a strong understanding of mobile KPIs (especially in collection RPGs), and proven leadership skills. This role requires strong communication, strategic thinking, and the ability to work effectively with global teams.
Must have:
- 10+ years live-ops experience
- Lead Live Ops team on market-leading products
- Strong understanding of mobile RPG KPIs
- Excellent communication & collaboration skills
- Strategic thinking & execution
- Proven team leadership & mentorship
Perks:
- Equity
- Bonus
- Healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Scopely free days
- Unlimited paid time-off
7 skills required
Job Details
Description
Scopely is looking for a talented and experienced Director of Live Operations to help launch and manage an unannounced mobile RPG title on a remote basis. The candidate will help define & champion the game’s Live Ops vision & strategy, inspiring the game development team to deliver best-in-class features and consumer experiences that are addictive, appealing and inherently social.
In this role, the Director, Live Operations, will work closely with embedded Analysts, PMs, Game Designers, and Live Ops Managers to create outstanding game experiences that optimize franchise retention and monetization metrics. The ideal candidate embraces a team-first mentality, is flexible, highly motivated, and approachable, with excellent communication skills honed by years of experience in the gaming industry. You are the whole package of a self-motivated team player who can think strategically but is also prepared to roll up your sleeves and work with team members around the world
What You Will Do
- Define the Live Operations strategy and events roadmap for an RPG product
- Build a complete Live Ops plan and drive the vision, prioritization, and execution of the Live Ops strategy for a new game title
- Lead a team of live ops managers to design and execute events to maximize impact for the business
- Drive tools & features requirements to improve Live Ops efficiencies and effectiveness
- Work closely with product and design partners to build and tune content, rewards, and pricing
- Take a leading role in collaborating with Game Design and other cross-functional teams (including developers, customer relations, quality assurance, art, and analytics) to ensure that engaging new content and events are delivered to the highest quality
- Work closely with the Product Performance team to drive towards KPIs, collaborating on extensive game performance reviews, split tests, and strategic deep dives
What We’re Looking For
- 10+ years of experience in live-operated games
- A track record of leading a Live Ops team on market leading products
- A strong understanding of mobile KPI metrics, preferably on collection RPGs, and how to improve KPIs through Live Ops strategies and new feature roadmaps
- Ability to provide clear direction & measurable goals to a team of Live Ops Managers. Provides career development and promotes a team-first mentality.
- Strong communication skills to be able to coordinate effectively with partner teams such as developers, publishing, marketing, user acquisition, customer experience, and QA
- Self sufficient, resourceful, and can manage operational efficiency with limited resources.
- Strong Excel / spreadsheet skills
- A passion for creating fun, compelling and addictive user experiences
For candidates in CA, CO, NJ, NY and WA, the annual salary range is $175,000 - $217,750, plus equity, bonus and benefits including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time-off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
About Us
Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.
Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.
Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.
Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.
For more information on Scopely, visit: scopely.com
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