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Sales Advisor - London

England, United Kingdom (On-site)

Sales Advisor - London

1 Hour ago • All levels • Business Development

About the job

2 skills required for this role

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communication

organisational-skills

Job Description

As a Sales Advisor at Tesla, you'll be a crucial part of guiding customers through the process of purchasing a Tesla vehicle. This involves becoming a product expert, understanding customer needs, and providing personalized solutions. You'll educate customers on Tesla's vehicles, charging, maintenance, and environmental impact, while guiding them through financing and delivery. You'll build strong customer relationships, exceeding expectations and meeting sales targets. Collaboration with the sales and delivery team is essential, requiring a flexible approach and a commitment to achieving shared goals. You will also handle sales administrative tasks, ensuring accurate record-keeping and working with stakeholders to complete contracts and financing.

Must have:

Product expertise on Tesla vehicles
Excellent communication skills
Ability to explain complex topics simply
Meeting sales targets
Teamwork and collaboration
Strong attention to detail

Perks:

Dynamic work environment
Innovative technology & tools
Ongoing training & development
Competitive compensation & benefits
Safe, clean & fun work environment

What to Expect

As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

We Offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology, advanced tools and software
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun work environment

What You’ll Do

Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
Meet or exceed sales targets and performance metrics
Work collaboratively with other members of the Tesla team to ensure a seamless customer experience

General duties:  

Operate with a flexible mindset to support sales and delivery needs across the team  
Ensure that customer details and all actions are accurately tracked and updated in our internal systems 
Execute on and share best practices with and across your Tesla location 
Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs  
In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done  
Manage any additional duties to support wider business requirements

What You’ll Bring

Passion for Tesla's mission and products, and a desire to share this with others
Excellent communication skills and the ability to build rapport with customers
The ability to explain complex topics to customers in simple terms
Focus on educating and understanding customers' needs
Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Understands English language and communicate in it when needed
Valid driving license

At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Sales Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.

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