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Qualitative UX Researcher, Search Discover

Qualitative UX Researcher, Search Discover

2 Hours ago • 4-7 Years • Product Design • UI/UX Design

About the job

2 skills required for this role

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Job Description

Google's Search Discover team seeks a Qualitative UX Researcher to improve user experience. Responsibilities include defining and measuring UX goals, developing code and statistical models to understand user behavior, conducting empirical research using various methods, examining existing data and designs to generate hypotheses, prioritizing and driving research, and communicating findings to stakeholders. The ideal candidate will have 4+ years of experience in applied research and expertise in qualitative research methods (field studies, interviews, diary studies, etc.). They'll collaborate closely with designers, engineers, and product managers, contributing to the development of useful, usable, and delightful products for billions of users globally. The role requires strong communication and presentation skills, ensuring research findings are actionable for both technical and non-technical audiences.

Must have:

4+ years applied research experience
Qualitative research expertise
Data representation & presentation skills
Collaboration with cross-functional teams
Strong communication skills

Good to have:

Master's/PhD in HCI, Cognitive Science etc.
3+ years experience with executive leadership
2+ years managing UX research projects in large organizations

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in an applied research setting, or similar.
Experience in qualitative research, data representation, presentation delivery.

Preferred qualifications:

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
3 years of experience working with executive leadership (e.g., Director level and above).
2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Discover is a personalized recommendation feed that provides users with relevant and meaningful content. Discover has a significant user footprint across a number of surfaces, including the Android home screen, iOS and Android Apps, and in the Chrome browser.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

Responsibilities

Define and measure quantitative UX goals and metrics in collaboration with Designers, Qualitative Researchers, Data Scientists, Engineers and Program Managers.
Develop code and statistical models to understand user experience.
Conduct empirical research using methods from computer science, quantitative social science, statistics, econometrics, and other fields to understand user behavior and extract meaningful patterns from large data sets
Examine existing data and product designs to generate hypotheses and plans for high-impact research.
Prioritize and drive research to improve user experience. Communicate findings to stakeholders in the company. Make research findings convincing and actionable for both research experts and non-experts.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.