QA Lead

Position Title: QA Lead

Studio/Department: Quality Assurance

Employee Type: Full Time

Location:Renton, WA/Remote (Daybreak Approved Remote Locations (CA, WA, TX, NY))

Salary Range: $45,000 - $60,000, pay may vary on location.

ABOUT OUR STUDIO

Our headquarters is where the gaming culture and Southern California lifestyle meet, creating a vibrant work environment that epitomizes our belief that every day should be well played. Daybreak San Diego is the home of Darkpaw Games, creators of the legendary EverQuest and EverQuest II games. This is also the home of Rogue Planet Games, developer of the award-winning MMOFPS PlanetSide 2.

Find out more about our studio at www.daybreakgames.com.

THE OPPORTUNITY

The Quality Assurance Lead is responsible for coordinating testing of Magic the Gathering Online. Providing support for the development teams on planning testing for Content and Feature releases, supporting Live Ops and directing the QA team on day-to-day operations. This position reports to the Senior Producer.

• Create Test Plans for Content and Feature Releases
• Collaborate with the development team on Test Coverage and Risk assessment
• Coordinate QA team tasks and direction
• Support Community and Customer Support teams on investigation of player reports
• Work on Iterative Process improvement with Producers
• Advocate for the player experience by giving qualitative feedback
• Support Live Releases and Emergencies on the Live Environment
• Experience working with outsourced testers

Leader In Craft

• Modern Techniques: Proficient in QA Methodologies and best practices
• Skills: Excellent written and verbal communication
• Proactive: Raises visibility on issues
• Experience: 4 years of quality assurance
• Knowledge: Deep Understanding of Magic the Gathering Rules and Gameplay
• Bonus: Familiarity with MTGO or Digital Magic the Gathering
• End result: Exhibits essential inner team cooperation to ensure the game is improved and ready for customers.

Culture

• Innovative Ownership: Be an owner, build owners

We know that to succeed means to fail but fail wisely and come back better. Don’t do something just because it’s always done that way. Be open to learning from all sources and be willing to teach all. Work smart and pursue your craft with passion.

• Empathy: Walk in their shoes

We take the time to see from the perspectives of our team members and our players. We care deeply, behave positively, and communicate candidly. Emotional intelligence allows our team to act with respect and appreciate each another (and ourselves).

• Collaboration: See the best idea, not have the best idea

We are better together than by ourselves, so we know that a great idea can come from anywhere. We are committed to hiring the best-fitting team members who amplify our craftsmanship and inspire us all to grow.

• Honesty/Humility: Integrity matters

We have the self-reflection to hold ourselves accountable and support those who also hold themselves accountable. Be transparent to build trust and a team that is empowered to be bold and authentic. We trust our team members and their feedback.

Note: Employment Agencies: Please do not contact this job post with unsolicited services or offers

Other Criteria

• Years of Experience, Education, and/or Certification…
  • Knowledge of Test Casing Software and Bug Management Software (Testrail, Jira, etc)
  • Education High School Graduate or equivalent
  • Ability to follow verbal and written instructions
  • Strong analytical and organizational skills
  • Working background in Quality Assurance or 6+ years in the gaming industry
  • Working knowledge of the software development process
  • Knowledge of Magic the Gathering required

We invite you to get in the game with us and help us make exciting experiences!

ABOUT OUR COMPANY

Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide®, EverQuest®, and Dungeons and Dragons Online®, Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at www.daybreakgames.com.

Be Aware of Fraudulent Recruiting Activities
Daybreak Game Company will never ask applicants for social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Daybreak Game Company’s People & Culture team at people@daybreakgames.com if you encounter a recruiter or see a job opportunity that seems suspicious.

*Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.*