Product Analyst

Product Analyst

Department: Product

Employment Type: Permanent - Full Time

Location: Jakarta, ID

Description

We are now a 500 person mobile games studio, headquartered in London, with offices in Warsaw, Barcelona, Minsk, Jakarta and Melbourne.

• The Financial Times awarded Tripledot the Fastest Growing Business in Europe in 2022
• Tripledot won Tech Growth Business of the Year 2021 and 2023
• PocketGamer just awarded us Best Mobile Developer 2023

We are a record breaking, chart-topping mobile games studio that is currently leading in the Casual mobile gaming space.

Our guiding principle as a team is that when people love what they do, what they do will be loved by others.

Role Overview

• Analyse large, complex data sets representing the behaviour of millions of mobile game players to address strategic and operational business questions.
• Conduct user behaviour deep dives, identifying patterns in critical usage aspects such as playing, purchasing and churning.
• Identify areas for improvement; make hypotheses; plan, execute and analyse A/B tests to improve business metrics.
• Use pre/post analyses to understand how product and ecosystem changes are affecting users and the business.
• Work closely with Product Managers and other stakeholders to define meaningful metrics and KPIs.
• Define and build user segments that deliver business value.
• Partner with and support Live Operations analysts in defining pricing policy and game economy.
• Provide actionable recommendations and conclusions from game data to shape features and future product roadmaps

Required Skills, Knowledge and Expertise

• Experience or interest in Mobile Gaming.
• Strong analytical thinker, able to deep dive into details as well as command a holistic view of a product.
• Experience reading and creating dashboards in order to gain a better understanding of a product.
• Experience with visualisation tools such as Looker, Tableau, and Excel and solid SQL capabilities.
• Ability to make decisions on product roadmaps, features & strategies based on data, market trends & experience.
• Incredible communication skills, ability to articulate complicated data concisely and ask the right questions to understand requirements.
• Soft Skills
• Intellectual curiosity, analytical rigour, high attention to detail, and a good business intuition.
• Methodical and logical approach to solving business problems.
• Experience defining metrics and building visualisations.
• A love or strong desire to work with mobile apps and games.

Working at Tripledot

• 24 days holiday: 12 Days in your first year but then from second year onwards enjoy 24 days of paid holiday to relax and refresh.
• Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice.
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
• Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused.
• BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health!
• BPJS SOCIAL: Secure your employment rights with BPJS Social.
• Festivity Allowance: Celebrate festive occasions with an additional festive allowance.
• Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones.
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]