LiveOps & Monetization Manager

Sulake is a social entertainment company focused on providing safe and fun online services for self-expression. Our mission is to enable our users to meet new people, make friends and give them a place to create and share content in enticing virtual surroundings. We make online web and mobile-based games, and we are good at it!

Currently, we’re both operating and developing two games: Hotel Hideaway and Habbo. Hotel Hideaway is a social online role-playing game for young adults and Habbo is famous for being one of the world's oldest and most popular social hangouts for teens. Habbo is an established and a well known brand with hundreds of millions of players. Habbo consists of several products: Habbo, Habbo Collectibles and its newest and oldest addition Habbo Origins.

Sulake is part of Azerion, a Dutch-based international gaming company in the media and entertainment business. Together we are a diverse group of various media and technology brands.We are currently seeking a highly skilled and motivated LiveOps & Monetization Manager to join our team in Finland. As the LiveOps & Monetization Manager for our game Habbo, you will play a crucial role in developing and executing the monetization and LiveOps strategy for Habbo, Habbo Collectibles and Habbo Origins. You will be driving revenue growth, enhancing player engagement, achieving KPIs, managing payments (non-tech), and ensuring overall growth and success. Reporting directly to the Habbo Director, you will have significant responsibilities and opportunities to make an impact. You will have a team of LiveOps Specialists to execute and set up the LiveOps strategy.

Key responsibilities:

• Creating and fine tuning LiveOps strategies including in-game features and events.
• Ensuring effective implementation of planning and execution processes.
• Set data driven target KPIs for all initiatives and measure their impact.
• Learn and adjust future in-game initiatives to improve the player experience and increase players lifetime value.
• Focusing on player retention and engagement to ensure high lifetime value.
• Presenting comprehensive reports and results on successes, failures, learnings and recommendations for continuous improvement to Liveops events.
• Managing the non-technical aspects of the payment process, including partner selection, pricing and offer setup, to optimize potential margin.
• Providing guidance to the Art team for selecting new campaign themes and required content design.
• Participate in the Habbo Management team meetings and support other departments whenever needed (ie, Customer Experience)
• Be the manager for Community Managers and LiveOps Specialists.

The desired experience and skills we expect from you:

• Excellent written and verbal communication skills (English).
• A strong understanding of LiveOps & Monetization strategies for games or similar digital products is essential.
• Ability to analyze data, identify trends, and make data-driven decisions to optimize revenue and player engagement.
• Solid understanding of the gaming industry, monetization models and market trends.
• Proven ability to set and achieve ambitious targets and KPIs.
• Strong team player, who works effectively with cross-functional teams, including artists, community managers and LiveOps specialists.
• Deep understanding of player motivations and the ability to create compelling experiences that drive engagement and revenue.
• Passion for gaming. A genuine enthusiasm for games and the gaming industry.

What we offer:

• Opportunity to work with a global and well established brand with a wide range of interesting tasks in one of the world’s oldest and most iconic online games.
• Competitive salary and other amazing benefits
• Talented and awesome colleagues.
• Relaxed and non-corporate atmosphere
• Hybrid/remote working options.

Apply as soon as possible by filling in the form with the attachments below. This position will be filled as soon as a suitable candidate has been found.