Key Responsibilities and activities:
· Search for and identify new prospective leads and companies to contact for outreach.
· Communicate with prospects and customers to present Keywords Studios’ value proposition and educate them in Keywords’ service offerings.
· Respond to, engage with and qualify leads and inquiries.
· Refer suitable leads to Business Development Managers (BDMs) once qualified.
· Efficiently manage a high volume of inbound and outbound communications in a timely manner.
· Efficiently manage a high number of leads concurrently, follow up with and chase leads and prospects on a regular cadence.
· Work closely with other teams in Keywords to provide customer information and intelligence.
· Effectively utilize technologies such as LinkedIn Sales Navigator and Salesforce for prospecting and lead generation.
· Keep Keywords’ Salesforce CRM database up to date with all lead and prospecting activity.
· Provide insights to Sales, Marketing and Production in order to help create a better view of each customer and prospect.
· Devise high quality communications and adapt them accordingly depending on the audience.
· Provide support to Japan BDMs for any sales-related activities.
· Support in the process of contract execution and management, executing DocuSign to local clients when required, and liaising with the Keywords legal team.
· Assist with the organization of Tokyo Game Show (TGS) each year, while interfacing with Keywords’ Marketing team.
· Experience and desire to sell in a customer-facing environment
· Excellent verbal and written communication skills, in Japanese and English.
· Highly motivated with a desire to succeed even when faced with setbacks.
· Always looking for ways to overachieve and to keep improving.
· Ability to handle numerous requests and time demands concurrently.
· Interest and/or experience in the field of video games an advantage.
· Bachelor’s Degree from an accredited university an advantage.
· Experience in a sales and/or marketing role an advantage.
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At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.
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