IT Systems Engineer

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking an IT Systems Engineer! By joining our team, you’ll work in a fast-paced, rapidly growing, startup environment. The ideal candidate will be responsible for installation, configuration, maintenance, and reliable operations of software, hardware, and networks. Resourcefulness is a necessary skill in this role. The IT Systems Engineer should be able to diagnose and resolve problems quickly. The position requires having the patience to communicate with a variety of interdisciplinary teams and users. The goal will be to ensure that our technology software and infrastructure runs smoothly and efficiently. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as an IT Systems Engineer? Check out the details below! 

Key Responsibilities:

• Assist in the design of secure and scalable cloud solutions for internal projects 
• Responsible for the installation, configuration, troubleshooting, maintenance and reliable operation of software, computer systems, and cloud infrastructure
• Troubleshoot system performance by reviewing log files and running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues 

• Assist in provisioning, support, and maintenance of user workstations, user applications, and office infrastructure
• Provide documentation and technical specifications for planning and implementing of systems and infrastructure
• Identify areas of improvement with new products, system design, or configurations to help Neostella operate more effectively
• Monitor operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

• 3-5 years of system administration, network administration, AWS administration experience 
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus 
• Strong knowledge of AWS products and system design
• Strong knowledge of systems and networking design 
• Experience with scripting and automation tools 
• A proven track record of developing and implementing IT strategy and plans 
• Strong knowledge of information security best practices for enterprise environments and cloud systems
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Fluency in written and spoken English is required

You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, flexibility to work from home or in the office, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more!

*All resumes and application answers must be in English