IT Administrator

Brightline is seeking a hands on IT Administrator to manage our Microsoft 365 environment, AWS virtual machines, and company-wide IT infrastructure. This hands-on role will involve overseeing all software applications and licenses, hardware inventory, and provisioning, as well as supporting IT audits and cyber security compliance. Brightline is a remote-first organization so this position requires working at our Ashburn HQ to support a remote workforce.  This is not a remote position. The ideal candidate will ensure seamless daily IT operations, avoiding any disruptions to our development environment, and be available on-site to troubleshoot and resolve issues as they arise. 

Key Responsibilities 

• Microsoft 365 & AWS Management: Serve as the primary administrator for Microsoft 365 and manage AWS virtual machines, ensuring secure and efficient operation across the company. 

• Software Management: Administer the full suite of software applications, manage licenses, track software costs, and regularly review software utilization for cost efficiency. 

• Hardware Inventory Control: Maintain a current inventory of all hardware assets and ensure accurate tracking for optimal management. 

• Employee Onboarding and Offboarding: Provision hardware and software for new hires, manage logins and access, and retrieve IT assets from departing employees to ensure secure and efficient transitions. 

• IT Audits & Compliance: Support audits and cyber security compliance initiatives, adhering to controls to maintain a secure IT environment. 

• Email & Network Administration: Manage company email accounts, network configurations, backup storage, and ensure local enclave management is secure and effective. 

• Daily IT Operations Support: Troubleshoot and resolve IT issues in a timely manner to avoid disruptions, supporting on-site needs as required. 

Required Skills and Qualifications 

• Microsoft 365 Administration: Familiarity with the Microsoft 365 suite, including Exchange, Teams, and SharePoint management. 

• AWS Virtual Machine Management: Basic experience managing AWS virtual machines, including provisioning, configuration, and security. 

• Strong IT Fundamentals: Knowledgeable in IT asset management, network configuration, and backup storage solutions. 

• Hardware & Software Provisioning: Experience in provisioning hardware/software, managing licenses, and performing inventory control. 

• Problem Solving & Troubleshooting: Ability to quickly identify and resolve technical issues on-site to maintain smooth operations. 

• Communication Skills: Clear communication skills for assisting employees with IT needs and documenting processes and inventory. 

Preferred Skills 

• Experience with IT Audits and Compliance: Knowledge of IT audit processes and cyber security control adherence. 

• Network Security & Cybersecurity Awareness: Familiarity with cybersecurity best practices to maintain compliance and protect company infrastructure. 

• Expense Management: Ability to manage and optimize IT expenses, including software license tracking and infrastructure cost reviews. 

What We Offer 

• Opportunity for Hands-On IT Experience: Work on a variety of IT systems and platforms, gaining valuable experience across Microsoft 365, AWS, and IT asset management. 

• Professional Growth in a Dynamic Environment: Develop skills and advance in a supportive, learning-focused organization. 

• Collaborative Team Culture: Join a team committed to innovation and reliability in support of our development environment. 

This role offers a unique opportunity to manage the IT infrastructure in a rapidly growing environment. Join us to ensure the smooth operation of essential IT services and support our team with reliable, efficient IT solutions! 

This position requires the candidate to be a US citizen and to be able to obtain a security clearance.