HR Leader, US Store Operations

2 Weeks ago • 10 Years + • Human Resource

Job Summary

Job Description

The HR Leader, US Store Operations, will be a key member of Activate's HR leadership team, responsible for developing and implementing HR strategies and initiatives across all US store locations. This role encompasses a broad range of responsibilities including learning and development, workforce planning, talent management, employee relations, compensation and benefits administration, and compliance. The successful candidate will provide HR leadership to store leaders, manage employee relations, oversee hiring processes, ensure regulatory compliance, and lead the development and execution of HR policies and programs. The role requires navigating multi-state compliance and managing complex HR challenges within a rapidly growing company. The position involves occasional travel.
Must have:
  • HR Leadership experience (10+ years)
  • Multi-state US employment law expertise
  • Employee relations management
  • Compensation & benefits administration
  • Talent management & development
  • HR policy development & implementation
Good to have:
  • International HR legislation knowledge
  • Experience with LMS systems

Job Details

Enter the game! 


Activate is a technology company building interactive gaming facilities across Canada and the US. It takes entertainment into the future by fusing technology and physical activity to create live-action gaming experiences.


We are amidst a substantial expansion spanning the United States, Canada, and beyond into the global market. To fortify this growth, we are in search of a proficient US HR Leader.  The US HR Leader will deploy strategies and leadership over learning and development, workforce planning, talent management, employee relations, compensation and benefits administration, and compliance. The HR Leader will have key responsibilities in people leadership, employee relations, compensation administration, leadership development, and special projects as required. The incumbent will be required to navigate multi state presence and compliance, complex environments and related HR challenges. This is a full-time, permanent position with travel requirements, as needed.


Essential Job Functions


Leadership


  • Be a member of the Activate HR Leadership community to ensure success in engagement and employee relations throughout US stores
  • Secure regulatory compliance in HR and Safety
  • Responsible for overseeing HR needs and hiring process for US Store Operations; supporting Store Leaders in their hiring process
  • Lead the development and implementation of HR policies, programs, and initiatives
  • Successfully execute compensation strategy through market analysis, job evaluation, and the annual review process
  • Expertise and knowledgeable about upcoming legislative changes and operational HR trends 


In Store HR Operations 


  • Work with stores to mitigate risk with employee relations
  • Lead resolution process for informal and formal complaints and employee relation through conciliation as appropriate
  • Lead onboarding and offboarding processes and engagement
  • Maximize HRIS to manage employee self services, personnel transactions, such as hires, promotions, transfers, and terminations
  • Participate in compensation and benefit surveys and/or conduct wage surveys within the labor market to determine competitive wage rate and remain apprised of current trends
  • Support the stores through HR compliance and rollout of safety processes
  • Assess and lead HR, policy and safety training requirements for US locations, working within Activate's LMS system
  • Maximize state specific opportunities for recruitment efforts

Qualifications, Education, and Experience


  •  Degree or Diploma in Human Resources Management or related field, with HR designation
  • 10 years' experience in Human Resources, with 4+ years at a leadership level 
  • Proven knowledge and experience working with multi-state US Employment and Health/Safety State Laws is required; knowledge of international legislation would be considered an asset
  • Excellent organizational and time management skills 
  • Exceptional verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Demonstrated strengths in managing competing priorities

Working Conditions


  • While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time
  • Occasional travel (up to 30%) will be required on an ad-hoc basis

About Activate:


Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences, Activate is a technology company building interactive gaming facilities with locations across Canada and the US and beyond into the global market. For more information about Activate, please visit http://playactivate.com/ or check us out on Instagram - @activategames/Facebook @activategames.

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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About The Company

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences.

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