Fleet Operations Lead
Job Summary
Job Description
As a Fleet Operations Lead at Gojek, you will be responsible for designing and building systems to manage major fleets across multiple cities in Indonesia. You will be involved in operational excellence, partnership development, and strategic planning. This role will focus on strengthening partnerships to expand carpool operations, repair networks, and EV charging capabilities. You will work closely with internal teams to develop joint strategies and leverage partner strengths. You will also have opportunities to build internal capabilities as needed, such as driver acquisition, carpool management, and emergency response.
Must have:
- Bachelor's degree in Business, Marketing, or related field
- At least 6 years of experience in operations, partnership management, and business development
- Strong operational and relationship-building skills
- Excellent communication and presentation abilities
- Analytical mindset with a focus on results
- Ability to work independently and as part of a team
- Solid track record of stakeholder management
Good to have:
- MBA preferred
- Experience in the car rental and ownership program industries
3 skills required
Job Details
About the Role
We are looking for a dynamic and driven Fleet Operations Lead to join our team. The ideal candidate will excel in operations and relationship management, which will both be critical as they design and build systems to manage major fleets across multiple cities in Indonesia.
A key part of the role is to identify and strengthen the partnerships used to expand carpool operations, repair networks, and EV charging capabilities. The candidate will be responsible for operational excellence across each of these, working across partners to set quality standards and hold teams to account when they are not living up to expectations. There will be a considerable strategic element to the role, as you will have considerable input about how best to design the overall system to get the best results.
There would also be opportunities to build internal capabilities where needed. If it is more effective for us to manage a key element of say driver acquisition, carpool management, or emergency response then you would expand the fleet organization to ensure those responsibilities are covered.
Your efforts will play a central role in building one of the country’s largest fleets, and as you mature in the role we hope that you will be firmly entrenched as a GoTo operational leader, with substantial opportunities to grow within the organization.
What you will do
- Strategic Development: Craft and implement comprehensive partnership strategies that align with our business objectives, focusing on key growth areas within the car rental market
- Prospecting and Outreach: Identify and engage potential partners to explore collaboration opportunities
- Negotiation and Contract Management: Lead negotiations to establish partnership agreements, ensuring favorable terms while fostering a strong partner network
- Operational Process enhancement: Develop operational procedures related to both external parties and in-house operations to continually improve business performance
- Collaboration: Work closely with internal team teams like Procurement, Finance, and Marketing to develop joint strategies that leverage partner strengths.
What you will need
- Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
- At least 6 years of proven experience in operations, partnership management, and business development, preferably in the car rental and ownership program industries
- Strong operational and relationship-building skills
- Excellent communication and presentation abilities in the internationally exposed organization
- Analytical mindset with a focus on results
- Ability to work independently and as part of a team
- Solid track record of stakeholder management
About the team
The fleet team plays a crucial role in cementing Gojek’s position as the country’s most-loved mobility marketplace. We are a growing group of all-rounders who are happiest when brainstorming about new approaches and thinking about how to bring them to life. When we need to get things moving, we are scrappy problem solvers and are strong believers in experimentation and rapid iteration. If you are bright, energetic, and excited to work on challenging problems, then this could very well be the team for you.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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