Director Software Engineering

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa has a great toolbox of leading technologies including CyberSource and Authorize.Net. Together, we are building leading edge full-service Payment Management solutions combining global payment processing, fraud management and payment security systems. As a Director of CyberSource , you will provide hands-on leadership by hiring and building a world-class team of DevOps engineers, defining, executing and delivering tools and frameworks to increase developer productivity and reduce time to market new products and promoting a culture of cross-functional collaboration and engineering excellence. 

Essential Functions:

Partner closely with Acceptance Services leadership and counterparts in Test Engineering, PMO, Architecture, Release Management, O&I, etc.  
Hire, retain and invest in the career development of a high-performing team of DevOps engineers
Lead your team of engineers and build a culture of engineering excellence quality, security, performance, scalability, availability, resilience, etc.
Deliver product with a customer-focused mindset, engaging with cross-geographical teams.
Provide technical leadership to Devops teams by participating in design and process reviews
Partner with Devops and MAP PD managers in developing a strategy and roadmap that align with business goals.
Partner with remote teams to ensure alignment across support and product development.
Manage the prioritization and delivery of strategic initiatives for enhancements on the platform.
Ensure processes for incident management, change management, and problem management are followed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.