BI (Insights) Manager

Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

Step into a dynamic role within our centralized Analytics team, driving the data strategy that fuels our Digital business. You'll lead an innovative team to deliver insights that shape marketing, loyalty, and safer gambling strategies, directly impacting high-stakes commercial decisions.

Key Responsibilities:

• Proactive Insights & Opportunities: Oversee a team that continuously monitors business performance, spots key trends, and identifies growth areas. Dive deep into underlying drivers to provide strategic insights that shape future business moves.
• Customer Analytics & Revenue Growth: Leverage customer and transactional data to uncover opportunities that increase customer lifetime value and optimize revenue. Ensure every recommendation is fully tested, refined, and automated for ongoing impact.
• Campaign & Promotion Analysis: Analyze the success of campaigns, promotions, and marketing initiatives, offering actionable insights to optimize engagement and ROI. Turn each campaign into a learning opportunity to refine strategies.
• Strategic Communication with Stakeholders: Present key findings to senior leaders, delivering clear, data-backed strategies that drive business performance. Your insights will help shape decisions across acquisition, CRM, loyalty programs, and customer retention.
• Customer Journey Narratives: Tell the "customer story" through in-depth analysis of behavior and preferences, transforming raw data into meaningful recommendations that enhance the customer experience.
• Team Leadership & Development: Build and mentor a high-performing analytics team, fostering a collaborative, goal-oriented environment. Coach team members to unlock their potential, ensuring they deliver insights that make a tangible difference.

If you’re driven by impactful data and love leading teams that fuel innovation, this role offers the perfect platform to elevate both strategy and team performance! #LI-RB1, #LI-Onsite

Keys to Success:

• Experience: 8+ years in analytics; gaming knowledge a plus.
• Education: Degree in a quantitative field.
• Technical Skills: Proficient in SQL; familiarity with Python, R, or SAS; PowerBI experience.
• Leadership: 4+ years managing teams, developing talent, and driving results.
• Data & Insight: Strong at turning large datasets into clear, actionable insights for stakeholders.
• Communication: Skilled at delivering insights that drive decisions.
• Culture Builder: Creates a collaborative, innovative, and learning-focused team environment.

This role is perfect for a data-driven leader who inspires teams and translates complex data into impactful strategies!

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.