Affiliate Support Specialist

2 Months ago • 3-5 Years • Administrative

Job Summary

Job Description

As an Affiliate Support Specialist at Growe, you will be the primary point of contact for new affiliates, providing them with necessary information via email, Skype, and Telegram. You will prepare promotional assets like banners and landing pages. You'll work with internal reports (Google Sheets, Excel) and Jira to manage tasks, collect data, and coordinate with other departments. Quarterly planning and task execution are key responsibilities. The role requires a strong understanding of the betting/gambling industry, excellent communication skills, and organizational abilities. Experience with Jira is a plus.
Must have:
  • Understanding of betting/gambling
  • Contact new affiliates
  • Prepare promotional assets
  • Work with internal reports
  • Manage tasks in Jira
  • Intermediate English
Good to have:
  • Jira experience
  • Support experience
  • Excel/Sheets knowledge

Job Details

Growe welcomes those who are excited to:
  • Contact & provide with all the necessary information new incoming affiliates via Email/Skype/Telegram;

  • Prepare requested promotional assets for partners such as ready-to-use banners, text, screenshots, landing pages;

  • Work with internal reports (Google Sheets, MS Excel, etc) to fulfill business requirements;

  • Collect data from the team & set appropriate tasks for the work-related departments at Jira;

  • Plan respective tasks requested by the team quarterly and control their execution.

We need your professional experience:
  • Understanding of the betting/gambling (must have);

  • Work experience with Jira (will be a plus);

  • Relevant experience in support or a similar role (will be a plus);

  • Knowledge of Excel/Sheets;

  • Intermediate level of English (written and spoken).

We appreciate if you have those personal features:
  • High level of communication skills;

  • Proactivity and initiative;

  • Excellent organizational skills and ability to prioritize in order to meet deadlines.

We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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About The Company

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.


We focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional opportunities to our team players and an extraordinary chance to succeed.


Check out our vacancies and join our growing team of opportunities unlockers.


Let's grow together!

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