Vehicle Service Technician

4 Days ago • 2 Years +

Job Summary

Job Description

Tesla is seeking a Vehicle Service Technician in Parramatta, NSW, Australia. The role involves performing basic and advanced diagnostics and repairs on Tesla vehicles, ensuring exceptional customer experiences. Responsibilities include executing repairs, working collaboratively, providing feedback for improvements, using various tools, documenting repairs, and utilizing a company-supplied laptop for diagnostics and professional development. The technician will partner with other teams to achieve broader business objectives. The role requires a fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent) with a minimum of two years of experience. Experience with EVs or hybrid vehicles is a bonus.
Must have:
  • Fully qualified Motor Mechanic or Registered Vehicle Technician
  • Minimum 2 years' experience
  • Knowledge of vehicle maintenance and repair methods
  • Proficient in using diagnostic scan tools
  • Excellent problem-solving skills
Good to have:
  • EV or Hybrid Vehicle experience

Job Details

What to Expect

Tesla’s Service Teams are growing, and we have exciting opportunities to bring in talented technicians at all experience levels to join our world-class teams. You will join a high performing team with supportive management where you will be exposed to cutting edge automotive technology and play your part in working on the most advanced cars in production today! 

As a Service Technician, you will uphold Tesla’s vehicle service standards, ensuring we deliver an exceptional experience to each and every Tesla customer.

Come and build an exciting career at Tesla where you will have opportunities to learn, develop and grow.

What You’ll Do
  • Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
  • Work independently and as a team to drive maximum service and repair efficiency.
  • Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
  • Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
  • Operate a variety of top-of-the-line hand, power and shop tools.
  • Consistently and concisely detail and document repairs.
  • Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
  • Inspect and maintain service equipment and request for replacements, as required.
  • Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
  • Assist with onboarding and training of new technicians, where required.
What You’ll Bring
  • Fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent).
  • Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
  • Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
  • Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
  • Experience working with EVs or Hybrid Vehicles a bonus.
  • A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.

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