System Designer - Live Ops

2 Months ago • 1 Years + • Game Design

Job Summary

Job Description

As a System Designer - Live Ops at Techland, you'll collaborate with the Lead Game Designer and Game Director to shape events and updates for the Dying Light franchise. Responsibilities include designing and implementing features to engage players, setting best practices for live features, overseeing data entry, ensuring proper telemetry, supporting feature implementation, communicating with various teams, creating design documentation, and reporting progress. You'll also contribute to creating sustainable and scalable content for live game operations and help fellow team members.
Must have:
  • Experience in live game support and operations (AAA title preferred)
  • Collaborative and supportive team attitude
  • Structured approach to game design and production
  • Excellent communication skills
  • Proficiency in English
  • Knowledge of data analytics and visual scripting
Perks:
  • Private medical care
  • Life insurance
  • Relocation support
  • Pro-health campaigns
  • Bonuses
  • Flexible working hours
  • Development budget
  • Training days
  • Language classes
  • Gym access (Wrocław)
  • Free parking (Wrocław)

Job Details

Company Description

Techland is one of the biggest and best-known Polish game developers with studios in Wroclaw and Warsaw. For over 30 years, we've carried a tradition of providing gamers with unforgettable experiences. We're an international team of over 550 highly-skilled professionals driven by a passion for gaming, always striving for the best quality. 

We’re fueled by the support of our global community built on the foundation of successful AAA franchises such as Call of Juarez, Dead Island, or Dying Light. The gamers' trust in our games has resulted in our newest project, Dying Light 2 Stay Human, selling more than 5 million copies across all platforms within the first month after release. 

On top of continuously growing the world of Dying Light through a robust post-launch support plan for Dying Light 2 Stay Human, we're also working on an unannounced AAA Open World Action RPG set in a brand new fantasy universe; our biggest project to date. 

Techland's mission strictly determines every aspect of our work: we want to create unforgettable experiences.

Job Description

Your goal:

  • Support the Lead Game Designer & Game Director in delivering the vision for events and live updates within the Dying Light Franchise,
  • Design and implement features that will empower designers to engage our audience and operate the game live, in line with the game direction.
  • Set best practices in implementing live features, taking in account metrics and feedback, as well as implementing efficient processes in updating data and balance for the live game.

Your daily tasks:

  • Cooperating with the Game Director/Lead Game Designer on defining the systems needed to operate live games within the Dying Light Franchise.
  • Designing, implementing and improving systems that will allow us to build sustainable and scalable content for the live operation of the game.
  • Overviewing data entry and creating best practices in data structure and integration for other designers to use.
  • Ensuring we have the proper telemetry in place as well as helping to develop scripts to increase our capacity to have data driven features.
  • Supporting implementation of designed features in a structured, iterative manner, 
  • Communicating with development, production and marketing teams to ensure precise information flow & consistency across the board,
  • Creating and updating clear and consistent design documentation used by members of the development team and supporting disciplines (marketing, PR),
  • Reporting progress, setbacks and possible solutions to Lead Game Designer and other members of the design team,
  • Helping your fellow team members to deliver their tasks.

Qualifications

  • Experience in one live titles, supporting update and live operation, preferably on a AAA title.
  • Open and and supportive attitude towards all members of the game development team,
  • Structured, professional approach to game design and game production methodologies,
  • Excellent communication skills,
  • Very good command of English,
  • Knowledge of statistics and/or data analytics tools,
  • Knowledge of visual scripting tools / languages,
  • True passion for video games, knowledge of latest titles and current trends in the industry, especially regarding Online, F2P and Live Operations market.
     

Additional Information

What we can offer:

  • A wide array of benefits: private medical care, life insurance, relocation support, pro-health campaigns, gifts for different occasions, bonuses,
  • An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner,
  • A constant stream of company newsletters, PR & project updates so you will always be in the know,
  • Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes,
  • State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free underground car park (Wrocław office).

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About The Company

Techland is a long-established gaming industry success story. With more than 30 years in the market, we know how to keep delivering unforgettable experiences. Headquartered in Poland, our international team comprises over 500 professionals.

  

Our long history has produced well-known and critically acclaimed games, such as The Call of Juarez and the genre-defining Dying Light. But, we’re not stopping there! 


We want to continue to create compelling AAA titles around the cutting-edge gameplay that Techland is known for. Alongside exciting expansions to the world of Dying Light, work is also underway on our newest IP, an original fantasy title which will deliver intense action and exploration in a vast open world.


We pride ourselves on our drive for quality, innovation and community engagement. Every game starts and ends with our players. We’re grateful for their support and will continue to deliver them the best gameplay experiences in the world.


Join us on our adventures and let’s do something remarkable together!

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

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