Strategy and Operations Manager, YouTube Trust and Safety
Job Summary
Job Description
- 4+ years experience in relevant fields
- Data analysis and decision-making skills
- Excellent communication and presentation skills
- Project management and stakeholder management
- Process design and implementation
- Operational business review support
- Resource planning and budget forecasting
- SQL experience
- Experience in global technology companies
- Bonus
- Equity
- Benefits
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in management consulting, investment banking, strategy, operations, program management or a management role at a global technology company.
Preferred qualifications:
- Experience using data analysis to drive decision making, including experience with structuring analyses and SQL.
- Ability to operate in a dynamic, paced team environment.
- Ability to understand and articulate to leaders, while maintaining attention to details.
- Ability to work with different team members to design processes and implement projects that solve business problems.
- Ability to multitask, prioritize, and manage across multiple, often time sensitive initiatives paired with project management skills.
- Excellent stakeholder management skills (communication, consulting, presentation, influencing skills).
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Strategy and Operations Manager on YouTube's Trust and Safety Operations team, you will be a StratOps partner to the Scaled Abuse, Business Analytics, and YouTube Partner Program (YPP) teams. You will help YouTube prevent harm by ensuring that our Ops organization operates effectively with the strategy, processes, and insights needed to be successful. This role may be exposed to graphic, controversial, and sometimes offensive video content.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
The US base salary range for this full-time position is $108,000-$158,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Responsibilities
- Partner with Scaled Abuse, Business Analytics, and YouTube Partner Program leaders to support day-to-day team operations, including operational business reviews and resource planning.
- Gather and synthesize relevant data and lead analyses, such as budget forecasting.
- Develop work plans, identify recommendations, and manage delivery of operational initiatives.
- Craft compelling communications and presentations to executive leadership and the broader team.
- Manage processes and programs for the team.
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