Sr. QA Analyst

Introduction

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

Working closely with clients and colleagues, the Defined Benefit Sr. QA Analyst plays a key role in the

examination of business and functional/ system requirements to ensure the Defined Benefit system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance. You will be responsible to ensure that the system solution in place reflects client’s benefits. In addition, you will be responsible to mentor and train junior to intermediate team members.

How You'll Make An Impact

• SME for Technical/Functional issues
• Mentoring and coaching team members on technical aspects
• Lead training efforts for the team and actively engage in ongoing development of team/unit/cross tower members
• Work independently on tasks assigned
• Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates)
• Manage internal stakeholder communication (including Technology & other teams for assigned module)
• Assist & Manage Offshore/Onshore Interaction and Stakeholder Communication, including
• Technical/Functional escalations
• Update all documentation with task details and provide regular updates to team
• Strong understanding of Domain and is required to comprehend Business Requirement Documents (BRD)
• Review/Maintain BRD for system gaps & domain compliance
• Maintain and Update BRD for ongoing changes
• Interprets requirements to create/update systems specifications documents
• Perform & Review Data Analysis, Audit, and associated research and provide subsequent resolutions
• Work independently to manage smooth integration/transition of processes to maintain documentations for the same
• Responsible for solving the production related issues and preparation of annual calendar, as applicable.
• Execute & Manage the assigned tasks {analysis and production} specific to your Tower