Specialist, AML Operational Excellence (OpEx)

Who We Are

About the Opportunity

What You'll be Doing:

1. Identify improvement opportunities based on data analysis and bring back to external stakeholders for further product enhancements.
2. Being the key contact point between AML L1, FIU, Product, BI and other stakeholders.
3. Project management. Manage and oversee projects related to operational process improvements from initiation to completion.
4. Work with different stakeholders from AML to gather insights, understand requirements and develop solutions.
5. Drive and lead the process, policies, and procedure re-engineering initiatives with internal and external stakeholders to ensure effective execution and efficiency across business operations activities.
6. Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the AML team.
7. Foster agile corporations and coordination across different functions during business incidents or crises.
8. Develop and implement operation support readiness including communication strategies, stakeholder engagement, and training programs.

What We Look For In You

1. Bachelor or master Degree in business administration, engineering, operations management, or a related field.
2. Minimum 2 years experience in AML and Transaction Monitoring reviews; 2 years experience leading a team of business analysts or operation excellence with a proven track record of driving operational excellence and process improvement will be preferred.
3. Proven analytical, documentation, process engineering skills.
4. Demonstrated ability to build trust and facilitate consensus among cross-functional teams.
5. Ability to manage through complexity to identify solutions and deliver results.
6. Strong influencing/persuasive skills with a demonstrated ability to influence required different styles at different levels in an organization.
7. Familiarity with project management principles and application, including the ability to manage multiple projects simultaneously and evaluate priorities.
8. Ability to work in a fast-paced environment and manage multiple projects simultaneously.
9. Excellent communication and writing skills, and attentive to details.

Benefits & Perks:

• Annual Leaves
• Meal Allowance
• Yearly Performance Bonus
• Monthly Teambuilding
• Training & Wellness Subsidy
• Insurance Coverage for Employees & Dependants