Senior Associate, Sales Operations

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Netflix is one of the world's leading streaming entertainment services with 231 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can play, pause and resume watching as they want, anytime, anywhere, and can change their plans at any time.

The core Advertising team is charged with building a new, best in class ads organization to  establish Netflix as the premiere platform for advertiser partners, and to drive advertising revenue.  Sales Operations is a part of the wider Netflix Ads Business Operations team.  Our purpose is to accelerate sustained commercial performance by building and enabling the people, systems, tools, and processes to execute a rapidly scaling ads business. 

Role Description:

• Responsible for driving execution of regional Sales Ops strategies, processes, & programs in partnership with sales leadership for the US and Canada (UCAN) sales region for Netflix Ads

• Build and iterate on sales go-to-market strategies including customer and product segmentation, headcount planning and sales org design, sales territory design

• Have previous experience in owning regional sales operations processes in revenue forecasting, pipeline management, quota planning, monthly business reviews

• Capable of analyzing sales performance and deriving insights from large data sets across revenue, pipeline, product, sales process

• Define, build & maintain the sales inputs, forecasting, and pipeline management of a global advertising business.

• Work with cross-functional partners in Sales Tooling, Finance, HR, Inventory, Business Operations to deliver Ads-wide projects and represent Sales requirements and considerations

• Facilitate, guide, enable the rollout of new sales programs and processes with sales teams aimed at driving better sales efficiency

• Highly capable of managing sales data (account, account teams, territories, reports) in Salesforce or comparable CRM system

• Work closely with sales and other cross-functional teams to provide quantitative and qualitative analysis of program performance, ensuring program and business impact.

• Support the exploration of new strategic opportunities to inform the business roadmap.

• Build detailed dashboards and monthly, quarterly review decks for senior (VP+ level) consumption to run the business. Lead discussions on business performance & state of business with expertise and full ownership

• Bring thought leadership to continuously evolve KPIs & metrics to inform on the state of the business

About you:

• 5-8 years of experience in advertising/ advertising-related fields; and/or experience working in Sales Operations

• Owned sales stakeholder relationships with Country or Sales Line of Business Directors (2nd line sales leader)

• Familiarity with the digital advertising landscape and agency and client-direct advertising sales models is a plus.

• Advanced spreadsheet and analytics skills mandatory, SQL and data infrastructure skills are a nice to have, passion for automation and scale is a plus

• Bias for action with the ability to drive and influence decision making even if you don’t own reporting lines

• Strong collaborator who embraces differing perspectives and experiences to make better decisions.

• Experience and capability to solution sales processes and workflows in ambiguous environments and matrixed stakeholders

• Data driven operator, guide and influence with objectivity and facts (vs. subjectivity)

• Demonstrated track record of creativity, innovation, and implementing better approaches.

• Proven ability to prioritize and lead multiple projects efficiently.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $$70,000 - $420,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .

Netflix is a unique culture and environment.  Learn more .

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.