Sales Development Representative

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

Description

As Sales Development Representative, you will be a proactive team member who excels in building relationships, understanding customer needs, and presenting tailored solutions.

You will report to the Director Sales & Business Development based in Canterbury, UK.  

As Sales Development Representative, you will: 

• Manage inbound inquiries and identify qualified leads through effective outreach and engagement.
• Conduct cold calls and actively follow up on leads generated from various marketing efforts.
• Educate and nurture prospects until they are qualified for hand-off to the sales team.
• Collaborate closely with sales and marketing to refine our sales approach and strategies.
• Maintain accurate records of interactions and qualified leads in our CRM system.

Requirements

• Fluent French is required as an addition language to English.
• Exceptional communication skills, both written and verbal.
• Proven ability to manage multiple projects and thrive in a fast-paced environment.
• Strong interpersonal skills with a knack for relationship building.
• Experience with CRM systems, preferably Salesforce or similar.
• Experience with Sales Automation tools, preferably Outreach or similar.
• Ability to think critically, adapt to new challenges, and work collaboratively.
• Previous experience in a sales or customer-facing role is a plus but not necessary.
• Preferred a Bachelor’s degree in Business, Marketing, or related field.

Our corporate language is English, please submit your application in English.  

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!