Regular Application Manager
Job Summary
Job Description
- Strong technical background
- 3+ years Application Support experience
- SQL Server experience
- Windows PowerShell experience
- Networking knowledge
- Incident Management familiarity
- Agile methodology knowledge
- ITIL v3/v4 certification
- German language skills
- Highly professional environment
- Work with high-level financial instruments
- Career development opportunities
- Creative, open-minded work environment
- Team-oriented and fun work environment
5 skills required
Job Details
Project description
We are looking for the best people to help create the next big thing in digital banking.
Reason to join us
• We offer the opportunity to work in a highly professional environment where you will work with high-level financial instruments
• We want you to be part of our success story and give you reasons to be proud of what you achieved as part of our fabulous team
• We give you the opportunity to develop yourself and evolve in your career via our fantastic technical, business-related or soft skills training
• We encourage creative-thinking in our great open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born.
• We are not just professional teams, we are also friends who have fun working together
• If you are an active person and you feel motivated by the creation/development of software solutions, then this is the place to be, you will not get bored.
What is INMAP OCR
• optical character recognition software which extracts data from scanned documents that DB receives from its customers(opening/closing bank accounts, loans etc)
• We are using a tool called SmartFIX provided by a german vendor, Insiders Technologies.
• SmartFIX is using a proprietary programming language called SPL. We also frequently use Powershell, cmd line, SQL, networking etc. We have a new project using Google docAI solutions.
• Volumes: 8 million pages processed per month
• We are working in an international team, with people based both in Germany and Romania. We have an L2 support team based in India.
• We have development and testing team and also BUS operators based in Germany and we also an AM team and another developer in Bucharest.
Responsibilities
Troubleshoot and resolve software issues
Collaborate with Development team as needed to provide solutions
Collaborate with cross-functional teams to manage and maintain the application infrastructure, including policy configuration, profile deployment, software distribution and certificate installation
Provide Root Cause Analysis when requested
Monitor application health, security compliance, and performance, taking proactive measures to address any issues that arise
Deliver new and improved capabilities in systems monitoring, recovery and stability aspects of the system.
Assist in the setup and configuration of new platform infrastructure
Respond to and resolve escalated technical issues related to the application
Create and maintain documentation related to best practices and troubleshooting guides
Perform Application and DB script deployment
Other support-related activities
Skills
Must have
Strong technical background with excellent problem solving and multi-tasking skills
Minimum 3 yrs or more of Technical / Application Support experience
Strong service oriented experience / background
Experience in IT Service Operations
Experience with SQL Server mandatory
Experience with Windows Powershell mandatory
Networking knowledge
Familiar with Incident Management processes and tools
Familiar with Agile methodology
Nice to have: ITIL v3/v4 certification
Soft Skills:
Good communication skills
Ability to function as part of an international team with different locations
Ability to work in a fast-paced and quickly changing environment
Languages:
English is mandatory(medium-advanced level)
German
nice to have
Nice to have
N/A
Other
Languages
English: C1 Advanced,Romanian: C1 Advanced
Seniority
Regular
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About The Company
Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.
DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.
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