Operations Manager

8 Hours ago • All levels • Product Management • Operations

Job Summary

Job Description

Keyword Studios seeks an Operations Manager for their Adoption team in Mexico City. The role involves managing and coordinating multiple client projects, ensuring timely completion within defined scopes. Responsibilities include project task organization, schedule planning, maintaining up-to-date project tracking tools (hours, capacity, status), communicating project status to stakeholders, aligning projects with company goals, facilitating cross-departmental collaboration, optimizing project deliverables and budgeting, creating Statements of Work, developing project plans, and preparing presentations/reports. The ideal candidate possesses demonstrable problem-solving and project management experience, ideally with a relevant bachelor's degree. Strong interpersonal, leadership, organizational, and communication skills are essential, along with proficiency in Microsoft Office and project management tools (Trello, Asana, etc.). Experience with cloud-based hosting platforms and version control tools is also advantageous.
Must have:
  • Project management experience
  • Strong communication skills
  • Proficiency in MS Office & project management tools
  • Problem-solving skills
  • Team leadership skills
Good to have:
  • Experience with cloud-based hosting platforms
  • Experience with version control tools
  • Knowledge of project management methodologies (DACI)

Job Details

We are seeking an operations manager for our Adoption team to help our growing team with managing projects for our clients.

Operations Manager Responsibilities

Below are some of the responsibilities a operations manager is expected to assume in their position:

● Manage and coordinate multiple projects to ensure they are completed on time and adheres to the original scope defined.

● Organize and plan project tasks and schedules

● Ensure project tracking tools are up to date at all times on hours spent on tasks, capacity across team and status etc.

● Communicate project status to stakeholders and key project participants

● Stay aware of company goals and strategies to ensure projects align with business priorities

● Facilitate and encourage collaboration across departments to ensure projects are completed successfully

● Optimize project deliverables, schedule, and budgeting

● Put together Statement of Work once technical requirements and level of effort has been defined

● Help the team create project plans

● Create presentations and reports to communicate project status

Join customer meetings to take important notes and action items and assign them to the team and customer

Requirements

● Demonstrable problem-solving project management experience and skills

● A bachelor’s degree in project management, computer science, informational technology, or related fields may be recommended

● Knowledge of project management methodologies such as DACI and best practices

● Strong interpersonal and team leadership skills

● Strong organizational, time management, and verbal and written communication skills

● Ability to manage multiple projects simultaneously

● Proficiency in Microsoft Office tools

● Proficiency in project management tools and software, including Trello, Asana, Pivotal Tracker, and Basecamp

● Experience with cloud-based hosting platforms and version control tools

Phases of our recruitment journey:

  • You send us your application with your updated resume and application form.
  • After reviewing your candidacy, we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists and Hiring Manager. It’s a perfect chance to exchange questions and get to know each other better. There might be also an additional stage interview.
  • At the end of our journey - hopefully you will receive an offer!

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. 😊

That would be it from us - now we are waiting for your move!

#imaginemore

Privacy policy:

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Similar Jobs

The Walt Disney Company - Social Media Manager (National Geographic)

The Walt Disney Company

Washington, District Of Columbia, United States (On-Site)
3 Months ago
CoolGames - Producer (internship)

CoolGames

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
Fortis Games - Marketing Operations Manager

Fortis Games

Canada (On-Site)
2 Weeks ago
Niantic - Community Program Coordinator, Pokémon GO

Niantic

Bellevue, Washington, United States (Hybrid)
1 Month ago
Playrix - Senior QA Engineer (Mobile)

Playrix

Serbia (Remote)
3 Months ago
Passive Logic - Technical Engineering Program Manager

Passive Logic

Salt Lake City, Utah, United States (On-Site)
4 Months ago
Nagarro - Associate Principal Consultant, Business Analyst

Nagarro

Australia (Remote)
3 Months ago
Grindr - Principal Product Manager

Grindr

Los Angeles, California, United States (Hybrid)
2 Months ago
Go Fund Me - Staff Product Manager, Salesforce Integrations

Go Fund Me

San Francisco, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Snail Games - Games Brand Manager

Snail Games

Beverly Hills, California, United States (On-Site)
1 Month ago
Atari - Hardware Project Coordinator

Atari

United States (Remote)
1 Week ago
Bally's Interactive - Marketing Coordinator

Bally's Interactive

Jersey City, New Jersey, United States (Hybrid)
1 Month ago
PwC - Senior Associate_ Workfront  _Application Technology_Advisory_  Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Infold Games - Senior Community Manager

Infold Games

Los Angeles, California, United States (On-Site)
7 Months ago
Playrix - Senior Release Support Engineer

Playrix

Ukraine (Remote)
3 Months ago
Impact Theory - Social Media Community Manager, Tom Bilyeu & Impact Theory

Impact Theory

West Hollywood, California, United States (On-Site)
4 Months ago
Keywords Studios (Player Support) - Operations Manager

Keywords Studios (Player Support)

Mexico City, Mexico City, Mexico (Remote)
5 Hours ago
Deccan Progressive Realty LLP - Art Director

Deccan Progressive Realty LLP

Hyderabad, Telangana, India (On-Site)
4 Months ago
On Location - Sr. Coordinator, Production

On Location

Raleigh, North Carolina, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Mexico City, Mexico City, Mexico

Paypal - Business Project Management 4

Paypal

Mexico City, Mexico City, Mexico (On-Site)
4 Months ago
Riot Games - Esports Production Manager, Regional Content Services

Riot Games

Mexico City, Mexico City, Mexico (On-Site)
3 Months ago
Scopely - Senior Analytics Engineer

Scopely

Mexico City, Mexico City, Mexico (Hybrid)
2 Months ago
Crunchyroll - Software Engineer, Roku

Crunchyroll

Mexico City, Mexico City, Mexico (Hybrid)
1 Week ago
PwC - Manager Fiscal

PwC

Mexico City, Mexico City, Mexico (On-Site)
4 Months ago
Rackspace Technology - Policy Management Specialist  (Security Risk & Compliance)

Rackspace Technology

Puebla, Puebla, Mexico (On-Site)
3 Months ago
Crunchyroll - Staff Site Reliability Engineer

Crunchyroll

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago
HP - US Payroll Customer support

HP

Tlaquepaque, Jalisco, Mexico (On-Site)
4 Months ago
Rackspace Technology - Security Risk and Compliance Management Specialist III

Rackspace Technology

Mexico City, Mexico City, Mexico (Remote)
1 Day ago
Crunchyroll - Staff Software Engineer - Mobile Video Players

Crunchyroll

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Patel greene - PD&E Project Manager

Patel greene

Sarasota, Florida, United States (On-Site)
3 Months ago
Assystems - Chef de Projet Technico-Fonctionnel SI H/F

Assystems

Marseille, Provence-Alpes-Côte D'Azur, France (On-Site)
3 Months ago
Spin Master - Director, Engineering (Plush & Games)

Spin Master

Zhejiang, China (On-Site)
1 Month ago
Nagarro - Associate Principal Consultant, Business Analyst

Nagarro

India (Remote)
3 Months ago
Meta - Software Engineering Manager, Product

Meta

Menlo Park, California, United States (Remote)
3 Months ago
Dream Sports - Manager - Product (ML Platform)

Dream Sports

Mumbai, Maharashtra, India (On-Site)
3 Weeks ago
Eightfold - Engineering Manager- TA

Eightfold

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Aristocrat Gaming - Product Owner, Team Center

Aristocrat Gaming

Noida, Uttar Pradesh, India (Hybrid)
2 Months ago
PwC - Consultant en pilotage de projets - Banque & Assurance | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
3 Months ago
PTW - Project Manager (Video Game) - North Charleston - SC

PTW

North Charleston, South Carolina, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

Quebec, Canada (Remote)

Mexico City, Mexico City, Mexico (Remote)

Silesian Voivodeship, Poland (Remote)

Community Of Madrid, Spain (On-Site)

Indiana, United States (On-Site)

Mexico City, Mexico (On-Site)

Montréal, Québec, Canada (On-Site)

Katowice, Silesian Voivodeship, Poland (On-Site)

View All Jobs

Get notified when new jobs are added by Keywords Studios

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug