Lottery Fulfillment Associate, Retail

2 Weeks ago • All levels • Operations • $29,630 PA - $37,700 PA

Job Summary

Job Description

As a Lottery Fulfillment Associate, you will manage and process customer lottery ticket orders and redemptions at a fast-paced fulfillment center. Responsibilities include ensuring order accuracy, updating systems with real-time information, streamlining workflows, maintaining equipment, and supporting operational projects. The role requires flexibility to work weekends and holidays, proficiency with technology and software (like Microsoft Excel), strong attention to detail, and excellent customer service and communication skills. The position involves frequent standing and walking, and occasional lifting of up to 25 lbs. This role is crucial to the success of Jackpocket, DraftKings's new digital lottery courier product.
Must have:
  • Manage lottery ticket orders and redemptions
  • Update systems with real-time order status
  • Streamline workflows, meet deadlines
  • Maintain printing/scanning equipment
  • Excellent customer service and communication
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate 

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. 

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US hourly rate for this part-time position is 14.72 USD - 18.40 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Samsung Semiconductor - Manager, Graphics DRAM Product Marketing

Samsung Semiconductor

San Jose, California, United States (Hybrid)
1 Month ago
Hasbro - Manager Finance

Hasbro

Rhode Island, United States (On-Site)
1 Week ago
Sinch - Junior Front Office Manager

Sinch

Stockholm, Stockholm County, Sweden (Hybrid)
1 Day ago
InvenioLSI - SAP Associate Consultant - Application Suppport

InvenioLSI

India (On-Site)
2 Months ago
Dynamics - Financial Analyst

Dynamics

Springfield, Virginia, United States (On-Site)
2 Months ago
Niantic - Executive Assistant

Niantic

Tokyo, Japan (Hybrid)
4 Months ago
IGT - Computer Operator I-(Roseville, MN)

IGT

Roseville, California, United States (On-Site)
2 Months ago
NXP - Student - Ethernet SW developper

NXP

Brno, South Moravian Region, Czechia (On-Site)
4 Months ago
Tesla - Service Advisor

Tesla

Erfurt, Thuringia, Germany (On-Site)
8 Hours ago
Dun & Bradstreet - Commercial Trainee

Dun & Bradstreet

Kowloon, Hong Kong (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ubisoft - Senior Rewards Partner

Ubisoft

Singapore (On-Site)
2 Months ago
Aristocrat Gaming - Electronics Repair Technician

Aristocrat Gaming

Victoria, Australia (On-Site)
1 Month ago
Beghou Consulting - Sr. Consultant

Beghou Consulting

Pune, Maharashtra, India (Hybrid)
3 Months ago
Ten Square Games - 3D Animator

Ten Square Games

Wrocław, Lower Silesian Voivodeship, Poland (Hybrid)
2 Weeks ago
Lifelancer - Senior Data Scientist

Lifelancer

Bengaluru, Karnataka, India (On-Site)
3 Months ago
PwC - Senior Associate - Project Manager/ Data Transformation

PwC

Karachi, Sindh, Pakistan (On-Site)
4 Months ago
The Walt Disney Company - Senior Financial Analyst

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
2 Days ago
DraftKings - Operations Associate

DraftKings

Pueblo, Colorado, United States (On-Site)
1 Week ago
Tesla - Construction Site Manager

Tesla

Brandenburg, Germany (On-Site)
9 Hours ago
Scopely - Senior Data Analyst, Ads

Scopely

Spain (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Tempe, Arizona, United States

Next Level Business Services - Network Architect (Full Time)

Next Level Business Services

Philadelphia, Pennsylvania, United States (On-Site)
3 Months ago
The Walt Disney Company - Show Manager Senior

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
3 Weeks ago
Netflix - Software Engineer (L5), Tools, Integrations, and Productivity

Netflix

Los Gatos, California, United States (On-Site)
3 Months ago
The Walt Disney Company - Senior Product Manager II, Ads Data

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Week ago
Axinous - Sr. Staff Machine Learning Engineer

Axinous

San Jose, California, United States (Hybrid)
1 Month ago
Bright Machines - Principal Software Engineer - Full Stack

Bright Machines

San Francisco, California, United States (Hybrid)
3 Months ago
OKX - Sr Product Manager - Trading

OKX

San Jose, California, United States (On-Site)
3 Months ago
Interactive Brokers - Senior Accountant

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
4 Months ago
Mashgin - Deployment Engineer - North Carolina

Mashgin

Charlotte, North Carolina, United States (Remote)
3 Months ago
Aristocrat Gaming - Field Service Technician

Aristocrat Gaming

San Diego, California, United States (Hybrid)
2 Days ago

Get notifed when new similar jobs are uploaded

Operations Jobs

ByteDance - Lark APAC Customer Success Manager Intern - 2025 Start

ByteDance

Singapore (On-Site)
3 Months ago
IGT - Supervisor, Field Services

IGT

San Diego, California, United States (On-Site)
2 Months ago
Keywords Studios (Player Support) - Support Bar Analyst

Keywords Studios (Player Support)

Madrid, Community Of Madrid, Spain (On-Site)
1 Month ago
Tesla - Workshop Supervisor

Tesla

Oakleigh South, Victoria, Australia (On-Site)
9 Hours ago
Paytm - CST Operations - Junior Manager - CST

Paytm

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
Bally's Interactive - Risk & Fraud Analyst

Bally's Interactive

Jersey City, New Jersey, United States (On-Site)
3 Weeks ago
Nagarro - Analyst, Operations

Nagarro

New York, New York, United States (On-Site)
3 Months ago
Keywords Studios (Player Support) - Technical Support Engineer I

Keywords Studios (Player Support)

Maharashtra, India (Hybrid)
3 Weeks ago
Scopely - HR Technology Partner

Scopely

California, United States (Remote)
2 Weeks ago
On Location - Director of Ticketing and Business Operations - FIFA World Cup 26™

On Location

Miami Gardens, Florida, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Chicago, Illinois, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Sofia, Sofia City Province, Bulgaria (Remote)

Ukraine (Remote)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug