LiveOps Manager
Job Summary
Job Description
Scopely seeks a Live Ops Manager to launch and manage a AAA game. Responsibilities include executing the Live Ops strategy, designing and executing Live Ops plans, suggesting tool improvements, collaborating with cross-functional teams (designers, analysts, QA), performing game performance reviews and A/B testing, achieving KPI targets, and conducting competitor analysis. The role requires strong communication, analytical, and organizational skills, passion for creating engaging user experiences, and experience with mobile KPI metrics, preferably in collection RPGs. The candidate must be a self-motivated team player, comfortable working with global teams and available for weekend work as needed.
Must have:
- Live Ops execution experience
- A/B testing expertise
- Excellent communication skills
- Mobile KPI understanding (RPGs preferred)
- Collaboration with cross-functional teams
- Data analysis and performance review
Perks:
- Healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Scopely free days
- Unlimited paid time-off
- Equity
- Bonus
7 skills required
Job Details
Description
Scopely is looking for a talented and experienced Live Ops Manager to help launch and manage a soon-to-be announced AAA game. The candidate will help champion the game’s Live Ops execution to deliver best-in-class consumer experiences that are addictive, appealing and inherently social.
In this role, the Live Ops Manager will work closely with embedded Data Analysts, PMs, Game Designers, Economy Designers, and Live Ops Artists to create outstanding game experiences that optimize franchise retention and monetization metrics. The ideal candidate embraces a team-first mentality, is flexible, highly motivated, and approachable, with excellent communication skills acquired through experience in the gaming industry.
You are a self-motivated team player who is passionate about delivering flawless and exciting content in game and is prepared to roll up your sleeves and work with team members around the world.
What you will do:
- Execute on the Live Operations strategy and events for an RPG product
- Deliver on a complete Live Ops plan and participate in the design and execution of the Live Ops strategy for a new game title
- Actively provide suggestions for tools requirements and improvements resulting in Live Ops efficiencies and effectiveness.
- Work closely with Economy Designers, to determine and tune content, rewards, and optimize pricing strategies
- Collaborate with Game Design and other cross-functional teams including developers, customer relations, quality assurance, art, and analytics to achieve Scopely goals (e.g., economy tuning, live ops design, maintenance) and ensure engaging new content and events are delivered to the highest quality
- Work closely with the Analytics team to perform extensive game performance reviews, split tests, and identify areas of opportunity
- Help achieve KPI targets that will allow us to hit business targets
- Measure events performance in relation to sales, features, tests, and results, in order to evaluate the performance of new events, features and game content, relying on gaming market trends and economic research
- Perform competitor analysis and be up to date with industry trends
What we're looking for:
- Track record of Live Ops execution on market leading products
- Experience with A/B testing initiatives to maximize feature KPIs
- Excellent interpersonal skills. Outstanding written/oral, organizational, analytical skills, and attention to detail
- Strong passion for creating fun, compelling and addictive user experiences.
- Self sufficient, resourceful, and keen on operational efficiency with limited resources
- Goals driven and has an understanding of mobile KPI metrics, preferably on collection RPGs, and how to improve KPIs through Live Ops strategies
- Strong communication skills to be able to coordinate effectively with partner teams such as community, publishing, marketing, user acquisition, customer experience, and QA
- Strong excel / spreadsheet skills
- Promote a team first mentality
- Self-motivated, entrepreneurial, creative and analytical. BA/BS degree preferred
- Available to work weekends as needed
For candidates in CA, CO, NJ, NY and WA, the annual salary range is $87,000-105,000, plus equity, bonus and benefits including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time-off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
About Us
Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.
Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.
Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.
Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.
For more information on Scopely, visit: scopely.com
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