KAM - Mumbai
Job Summary
Job Description
As a Key Account Manager (KAM) at Paytm, you will be responsible for driving the success of the Paytm Cashback Points Program. You will work closely with brands across various categories to onboard them onto the program and ensure their successful engagement. This is a business development role that involves meeting monthly targets and managing client relationships. Your responsibilities include understanding client goals, analyzing data to provide appropriate solutions, engaging in upselling and cross-selling opportunities, working with the Sales and Campaign operations teams, reviewing campaigns, and conducting post-campaign analysis sessions. You will also be responsible for pre-sales activities, including sales pitches, solutioning, and crafting compelling narratives.
Must have:
- 3-4 years of experience in solution selling
- At least 3 years focused towards client servicing
- Experience with rewards programs
- Strong Presentation & Communication skills
- Graduation is compulsory
- Knowledge of excel
Good to have:
- MBA in marketing or sales
Perks:
- A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing the cross-sell opportunities
- A solid 360 feedback from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager
1 skill required
Job Details
Title: Key Account Manager
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial
solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a
billion Indians into the mainstream economy through payments, commerce, banking, investments, and
financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar
Sharma.
About the team: We are responsible for running the Paytm Cashback Points Program
About the role: This is a business development role. Will involve working closely with brands across focus
categories & on-boarding them on Paytm Cashback Points Program. The incumbent in this role will be
responsible for meeting monthly targets
Expectations/ Requirements
1. Be the subject matter expert who understands client & business goals; accordingly analyze & provide
appropriate solutions
2. Engage actively in upselling / cross selling fresh opportunities that can grow client’s investments on
Paytm cashback points
3. Work with Sales & Campaign ops team to manage business revenues & client goals
4. Review campaigns & proactively identify/ discuss critical inputs
5. Pre-sales: sales pitch, narrative, solutioning
6. Conduct post campaign analysis sessions with stakeholders to decide on future course of action
Ideal Candidate Should have:
1. 3-4 years of experience in solution selling ; with at least 3 years focused towards client servicing
2. Preference toward individuals who have worked on rewards programs
3. Strong Presentation & Communication skills
Education:
1. Graduation is compulsory.
2. MBA in marketing or sales would be an added advantage
Location - Mumbai
Superpowers/ Skills that will help you succeed in this role
• High level of drive, initiative and self-motivation
• Understanding of Technology and User Experience
• Willingness to experiment and improve continuously
• Knowledge of excel
• Ability to learn quickly
Why join us
A collaborative output driven program that brings cohesiveness across businesses through technology
• Improve the average revenue per use by increasing the cross-sell opportunities
• A solid 360 feedback from your peer teams on your support of their goals
• Respect, that is earned, not demanded from your peers and manager
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