Junior IT Specialist

About the job

We are Fool’s Theory, a company from Bielsko-Biała in Poland, creators of the game Seven: The Days Long Gone and The Thaumaturge.
We are actively seeking skilled individuals to join our team to work on a project developed in cooperation with CD PROJEKT RED.

Sounds interesting? Get in touch with us!

Responsibilities

• Support employees in the office and remotely.
• Troubleshoot network issues across multiple infrastructures.
• Troubleshooting hardware issues.
• Resolving various software issues.
• Facilitating contact between Fool's Theory employees and third-party helpdesks.
• Contacting specific contractor departments to resolve issues.
• Reporting issues and tracking each issue.
• Maintaining and updating technical documentation regularly.
• Escalating of issues to IT administrators.
• Taking care of the onboarding process on the IT side.
• Researching software and hardware solutions.
• Software licence management.
• Taking care of hardware and software orders.
• Entering and managing hardware and software in the inventory system.
• Preparation of equipment for new and current employees.
• Maintenance and service of equipment.
• Other tasks assigned by the employer.

Requirements

• Knowledge of Microsoft Windows operating systems.
• Minimum secondary education.
• Very good communication skills.
• Very good analytical skills.
• Thoroughness and meticulousness.
• Fluency in English at a minimum B2 level.
• Willingness to learn, acquire new knowledge and self-development

Nice to have

• Mikrotik solutions (Switches, Routers, FireWall).
• Active Directory administration.
• Virtualization solutions based on Hyper-V/Proxmox/VM-ware.
• Operating systems: Microsoft Windows Server >=2019, Linux.
• Google Workspace Administration.
• Familiarity with management of certain license servers like: Houdini(Side Effects Software Inc), - TopoGun(PixelMachine SRL), SpeedTree(Interactive Data Visualization, Inc.).
• Familiarity with Audio Software and audio libraries.
• Familiarity with Autodesk & Adobe software.
• Software licensing.
• Oxari systems.

We offer

• Opportunity to work on a compelling project in cooperation with CD PROJEKT RED.
• Work in our office in Bielsko-Biała.
• Flexible working hours (core hours 10:00-16:00).
• English language lessons.
• Working in a group of experienced specialists, often gamedev veterans, who are willing to share their knowledge.
• Support in industry training courses, conferences and fairs participation (both as a participant or speaker).
• Private medical insurance (Enel-med).
• Access to MyBenefit platform with a possibility to co-finance a Multisport Card.
• Support of psychology professional.