Internal Communications Manager

5 Days ago • 5-10 Years

About the job

Summary_{By Outscal}

We're seeking an Internal Communications Manager to develop and execute engaging internal communication strategies that align with our company goals and enhance employee engagement. You'll work closely with leadership to communicate key messages and initiatives across the organization.

We are looking for an Internal Communications Manager to join our team at Xsolla. In this role, you will be responsible for developing and executing internal communication strategies that enhance employee engagement, drive organizational culture, and ensure alignment across the company. You will work closely with leadership to communicate key messages, initiatives, and updates to employees in a clear and compelling manner.

Xsolla is a global video game commerce company Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the industry. Since its founding in 2005, Xsolla has helped thousands of game developers and publishers of all sizes fund, market, launch, and monetize their games globally and across multiple platforms. As an innovative leader in game commerce, Xsolla’s mission is to solve the inherent complexities of global distribution, marketing, and monetization to help our partners reach more geographies, generate more revenue, and create relationships with gamers worldwide. Providing services in 200 geographies accepting payments with 700+ methods in 130+ currencies, while supporting developers in 25+ languages, we believe everyone deserves an equal opportunity to play.

Responsibilities

Strategy Development:
Support the creation of and implementation of a comprehensive internal communications strategy that aligns with company goals and enhances employee engagement.
Develop communication plans for major organizational initiatives, ensuring consistency and clarity in messaging.

Content Creation:
Write and edit internal communications, including newsletters, announcements, and reports, ensuring they are engaging and informative.
Produce multimedia content (videos, presentations, etc.) to support communication initiatives.

Employee Engagement:
Foster a culture of open communication by creating channels for employee feedback and involvement.
Organize and facilitate internal events, town halls, and workshops to encourage dialogue and share important updates.

Collaboration:
Partner with HR, marketing, and other departments to ensure cohesive messaging and alignment with organizational priorities.
Work with leadership to communicate changes, initiatives, and key messages effectively.

Measurement and Analysis:
Monitor and evaluate the effectiveness of internal communication efforts through surveys, feedback, and engagement metrics.
Use data to continuously improve communication strategies and initiatives.

Crisis Communication:
Assist in developing and implementing internal crisis communication plans to ensure timely and accurate information dissemination during critical situations.
Integrate with the global PR team to support messaging during times of need.

Requirements

Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
A minimum of 5 years of experience in internal communications, corporate communications, or a related field.
Excellent writing, editing, and verbal communication skills.
Strong understanding of communication principles and practices, with the ability to adapt to various audiences.
Confidence in creating and developing internal relationships with the leadership team and key stakeholders to deliver clear and simple messaging for the organization.
Proficiency in digital communication tools and platforms, including intranets and social media.
Strong project management skills and the ability to handle multiple priorities simultaneously.
Creative thinking and problem-solving abilities, with a focus on employee engagement.
Exceptional interpersonal skills and the ability to build relationships at all levels of the organization.

At Xsolla, we are passionate about providing a conducive environment for our team to thrive personally and professionally. Our comprehensive Benefits Program caters to the physical, mental, and emotional well-being of our full-time employees and their families. This includes 100% company-paid medical, dental, and vision plans, disability and life insurance, chiropractic coverage, flexible spending accounts, and a fully vested 401(k) retirement plan with a 4% company match from the start date.

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and 14 paid holidays each year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.

ABOUT XSOLLA:

Xsolla is a global leader in video game commerce, established in 2005. Our mission is to simplify the complexities of global distribution, marketing, and monetization in the gaming industry. Headquartered in Los Angeles, California, with offices worldwide, we support major gaming titles and partners. Our deep commitment to gaming's blend of technology and artistry drives our continuous innovation and dedication to our partners' success.

PHYSICAL DEMANDS:

The role involves typical office activities such as sitting, standing, bending, lifting, and moving intermittently during working hours. These requirements can be met with or without reasonable accommodations. The responsibilities of this position are dynamic and may evolve to align with the organization's goals and objectives.

Xsolla is committed to ensuring the privacy and security of all information collected during hiring. Please direct any inquiries regarding GDPR or CCPA to careers@xsolla.com.

Longevity Opportunity Vision Enjoy the game!

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

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About The Company

Xsolla

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Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue.

Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.