Intern - Client Success Management Business to Business (B2B)
Job Summary
Job Description
Internship focused on managing client relationships in the B2B sector. Responsibilities include generating daily reports, managing communication in WhatsApp groups, and handling escalated inquiries. Strong communication and problem-solving skills are essential.
Must have:
- Client Communication
- Report Generation
- Whatsapp Management
- Problem Solving
Job Details
Job Description
- Pull and send daily report to shippers that require it
- Manage Tier 2 or Tier 3 shippers in Whatsapp group and FSR
- Manage inquiry that escalated from internal department and follow up the update
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