Intern - Client Success Management Business to Business (B2B)
About the job
Job Description
- Client Communication
- Report Generation
- Whatsapp Management
- Problem Solving
Job Description
- Pull and send daily report to shippers that require it
- Manage Tier 2 or Tier 3 shippers in Whatsapp group and FSR
- Manage inquiry that escalated from internal department and follow up the update
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