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Fraud Analyst

North Carolina, United States (On-site)

Fraud Analyst

1 Hour ago • All levels • Data Analyst

About the job

2 skills required for this role

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unreal

talent-acquisition

Job Description

Epic Games seeks a Fraud Operations Analyst to handle fraud escalations and monitor trends within its ecosystem. Responsibilities include processing fraud alerts using internal and external tools, investigating and documenting incidents, collaborating with engineers and data analysts to improve fraud detection, and identifying fraud trends across payment systems. The ideal candidate possesses prior experience in fraud, payments support, and data analysis, along with a strong understanding of online e-commerce and transaction lifecycles. This role offers the opportunity to contribute to a safer environment for millions of players and positively impact the Epic ecosystem.

Must have:

Process fraud alerts
Investigate & document fraud incidents
Collaborate with engineers & data analysts
Identify fraud trends
BS/BA degree or equivalent experience
Prior experience in Fraud, Payments, or Customer Support

Good to have:

Experience with online ecommerce and transaction lifecycles

Perks:

100% premium coverage for medical, dental, vision
Long Term Disability, Life Insurance
401k with competitive match
Robust mental well-being program
Unlimited PTO and sick time
Paid sabbatical after 7 years

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

ECOSEC

What We Do

Our ECOSEC team provides a safer experience for Epic's users. We work across multiple products and services to improve technology and craft transparent policies so our players and users can have positive experiences on our platforms.

What You'll Do

Epic Games is looking for a Fraud Operations Analyst to handle fraud escalations and monitor fraud trends within Epic’s ecosystem. The candidate preferably has prior experience in fraud and payments support with a strong aptitude for data analysis. Interest and prior experience in fraud and ecommerce is desirable. This is an incredible opportunity to help create a safer environment for millions of players and make a positive impact on the entire Epic ecosystem.

In this role, you will

Process fraud alerts using both external and internal tools
Investigate, document, and escalate fraud incidents and escalate when necessary
Collaborate with engineers, data analysts, and other team members to improve fraud detection and prevention
Identify fraud trends and potential fraud vectors across payments and other systems within Epic’s ecosystem

What we're looking for

BS/BA degree or equivalent work experience
Prior operations experience working in Fraud, Payments, Customer Support, or other security or support related fields
Experience with online ecommerce and transaction lifecycles
Effective communication skills
Must work well under pressure in a dynamic environment

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy .

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found .

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About The Company

Epic Games

389 Active Jobs

Founded in 1991, Epic Games is a leading interactive entertainment company and provider of 3D engine technology. Epic operates Fortnite, one of the world’s largest games with over 350 million accounts and 2.5 billion friend connections. Epic also develops Unreal Engine, which powers the world’s leading games and is adopted across industries such as film and television, architecture, automotive, manufacturing, and simulation. Through Unreal Engine, Epic Games Store, and Epic Online Services, Epic provides an end-to-end digital ecosystem for developers and creators to build, distribute, and operate games and other content. Epic has over 40 offices worldwide with headquarters in Cary, North Carolina.