Director, Human Resources

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates several of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports, and content company.

Position Overview

The Director of Human Resources for On Location contributes to the health and success of the organization by knowing the business priorities and proactively collaborating with leadership of assigned business and / or functional units to identify, develop, and implement HR initiatives that meet business needs. The Director will act as a trusted and empowered HR partner to influence stakeholders, advise business leaders on employee relations, best practices, compensation, and benefits, while also advocating for employees and cultivating an inclusive and transparent workplace. This role will drive change and foster productive and positive cross-functional relationships in all parts of the organization. Our business grows at an extraordinary pace, giving HR professionals an opportunity to be pivotal to its success – expertly managing transitions, recruiting needs and talent planning process ensuring that the business has the right talent, in the right place at the right time. The Director is responsible for key aspects of the HR function including employee relations, performance management, employee engagement and the implementation of programs & initiatives for assigned client groups.

Key Responsibilities

• Function as a trusted adviser and thought partner to assigned business unit and functional leadership to drive an accountable, performance-based, and purpose-driven culture.
• Advise the leadership team on all matters related to HR strategy, personnel efficacy, internal growth, talent attraction, onboarding and retention, and employee direction.
• Proactively diagnose inter-departmental challenges, develop practical strategies and solutions, and coordinate with leadership to ensure effective implementation.
• Support development of organizational design that enable agility and business responsiveness, gain effectiveness and talent development within assigned groups.
• Act as change agent, support business transformation and growth by challenging the status quo, and developing innovative HR practices and programs.
• Foster strong and sustained relationship across all shared services functions, including Finance, Communications, Legal, and IT to ensure alignment with On Location-wide requirements and initiatives.
• Develop, implement, and oversee HR initiatives that attract, develop, and retain unique capabilities critical to business and that create competitive differentiators.
• Partner with the Recruiting team to provide an elevated hiring and onboarding experience and ensure that workforce plans are being achieved to meet business needs.
• Ensure data-driven insights to advised business leaders on the health of their organization and support decision-making.

• Coordinate with hiring managers and department heads to understand staffing needs, prospective openings, and position requirements; forecast changes in staffing, plan recruiting strategies in advance, and maintain movement in the talent pipeline to maximize long-term productivity.
• Support On Location’s DEI initiatives and play a key role in driving the DEI agenda for the assigned businesses to ensure we are making meaningful progress towards becoming a more inclusive organization.

• Ensure that a healthy and vibrant culture is maintained -- one that promotes collaboration, constructive challenge, and engagement.
• In partnership with leadership, develop high-performing teams through coaching, holding leaders accountable, and establishing new ways to enable teaming and collaboration.
• Lead effective succession planning within the assigned business unites, and create and implement strategies to grow, develop, and retain key employees.
• Advise business leaders on the appropriate resolution of employee relations issues.
• Develop and implement procedures for hiring, terminations, promotions, performance reviews, and employee investigations.

• Maintain a working knowledge of relevant regulatory issues, regional laws, and regulations; Coordinate company-wide training on, and compliance with, all federal, state, and local laws and regulations, including health and safety regulations, anti-harassment and non-discrimination policies, and employee conduct guidelines.
• Thoroughly investigate any potential EEO issues, discrimination, harassment, or any other employee relations complaints or disputes, effectively present findings to the appropriate parties.

• Assist in organizational workforce-planning informed by budget constraints, business complexity and growth plans.
• Identify candidates for key opportunities to achieve near and long-term business strategies.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Management, or related field required.
• HR certifications a plus, including but not limited to PHR, SHRM–CP, SPHR, SHRM-SCP, APTD, or CPLP.
• Minimum of 8 - 10 years of Human Resources experience with a focus on strategic business partnership, employee relations, and organizational development. Recruitment experience a plus.
• Previous experience as HR Business Partner supporting companies within the events, hospitality or sports industry.
• Must possess a strong working knowledge and understanding of all applicable employment/human resources laws, rules, codes, and regulations (i.e. EEO, ADA, FMLA etc.).
• Knowledge of global HR statutory practices and international HR operations.
• Skilled in Microsoft Excel with ability to manage data proficiently.
• Previous experience using Workday or similar HRIS systems preferred.

Competencies:

• Authentic individual who models professionalism, integrity, maturity, and leadership.
• Self-motivated/self-starter with the ability to multitask successfully and operate within budgetary and timeline constraints; highly detail oriented and organized, with the ability utilize sound judgement to make quick decisions under pressure.
• Ability to develop and maintain effective working, collaborative relationships with a variety of stakeholders.
• Demonstrated ability to deeply understand the product/business strategy and infuses that knowledge in creating a high-performing work culture.
• Extraordinary communication skills – both oral and written.
• Strong business mindset focused on building knowledge of the business and leveraging that knowledge in strategic decision-making.
• Dedicated leader with tenacity, grit, and natural fortitude to address challenging situations head-on and motivate others to do the same.
• Strong ability to combine analytical reasoning, creativity, and judgment.
• Ability to identify potential conflicts within and across employee teams and address them proactively.
• Exceptional problem-solver—ability to define a problem and analyze it before coming to conclusions.
• Possess a strong desire to innovate; able to think creatively; generate out-of-the-box ideas to circumvent barriers to growth and streamline processes.
• Ability to operate in a face-paced environment with competing priorities across multiple time zones.
• Skilled in Microsoft Excel with ability to manage data proficiently.
• Extraordinary comfort with HR data and systems.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.