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Business Intelligence Analyst Lead - Individual Contributor

Jakarta, Indonesia (On-site)

Business Intelligence Analyst Lead - Individual Contributor

1 Month ago • 4 Years + • Data Analyst

About the job

8 skills required for this role

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metabase

data-visualization

python

sql

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tableau

business-intelligence

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Job Description

As a Senior Business Intelligence Analyst Lead, you'll be a key individual contributor at GoTo Financial's Consumer Payments business. Responsibilities include general analysis of new features/products, customer/merchant segmentation, deep dives into customer behavior for strategic insights, event performance analysis (cashback, promos, etc.), performance tracking visualizations, and ETL processes (Extraction, Transformation, Load). You will present data layer to role layer. You'll work closely with business and product teams, contributing to database design, data architecture, and data visualization. The goal is to provide data-driven insights to fuel GoPay's innovations and ensure seamless operations. A key focus is automating data processes to minimize manual tasks.

Must have:

Bachelor's degree in related field
4+ years experience in BI/Data Science
SQL proficiency
ETL proficiency
Excellent analytical & communication skills

Good to have:

Metabase, Tableau, BigQuery, Python experience
Database design and data architecture skills
Data mining and analytics expertise
Data security and privacy knowledge
Data visualization skills

As a Senior Business Intelligence Analyst for GoTo Financial’s Consumer Payments business, you will be working with the Business and product team on supporting analytics and data products (automated dashboards, reports, alerts, and simulation tools) to create business impact at scale! You would be helping GoTo Financial at a level of detail that enables the stakeholders to identify and address critical issues, and align deliverables according to the Team’s priorities and requirements.

What You Will Do

General analysis of each new feature/product that has been released and is to be released
Provide customer and merchant segmentation based on their personas
Deep analytics on customer behaviour to give strategic insights for businesses to make decision
Event performance analysis (cashback, promos, POI, etc)
Provide visualizations to track GoPay performance
Data ETL (Extraction, Transform, and Load) role layer presentation layer

What You Will Need

Have at least a Bachelor's degree in computer science/information science, engineering, statistics, business, management, accounting, and other related fields
Should have at least 4 years of experience in the analyst business intelligence or data science field
Familiarity with all variants of SQL
Proficient in ETL (extract, transform, load) is a plus
Familiarity with Metabase, Tableau, Bigquery, and Python will be a major plus
Excellent analytical skills topped with strong communication and presentation capabilities in order to share recommendations
Strong contribution to database design and data architecture, data mining and analytics, data security and privacy, and data visualization
Ability to work with team members on data science projects

Our BI team likes to see ourselves as what blood is to the brain - constantly supplying the brain with oxygen so it can function properly. Our super team of BI analysts supplies data and insights that fuel GoPay's innovations and evolutions. How does one achieve this, you may ask? Through our data products (automated dashboards, reports, alerts, and simulation tools) and continuous collaboration with the folks in the business and product teams. We are in charge of creating foundational customer segmentations, designing automation processes for campaign tracking, and providing regular reports to the leadership team. Anything data-related within growth, digital inclusion, or risk and fraud for GoPay is what our team is concerned about.We oversee all things to give stakeholders valuable insights in decision making and actively grow to be a word-class team who can be the consultant to the business with complete skill sets in technical and business aspects. It's our job to ensure that GoPay runs seamlessly. One of the biggest challenges we had to face is to make all our works to be fully-automated which can reduce the number of manual work of doing data requests. We eventually resolved it by creating several automation tools and enhancing our workflow and procedures with the help of good project management planning. Currently, we're busy at work on various projects, including one about helping the company to reach its north star metrics by using our data products

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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About The Company

GoTo Group

224 Active Jobs

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.

GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.