Associate / Senior Associate, Game Operations (User Growth)
About the job
SummaryBy Outscal
- Monitor and analyze server user and gameplay trend, provide insights to sustain/grow user base, improve engagement level with players
- Plan big campaigns end-to-end to engage players and improve activeness, including in-game event planning, config creation, promotion plan and material production, performance review
- Manage in-game activations and promotions for game updates / game content release, track major content’s performance, gather comprehensive local user feedbacks
- Work with online marketing team to plan ads campaigns, create materials, and evaluate performance
- React promptly to game’s live incidences, coordinate with necessary teams to keep a high service standard for players
- Bachelor’s Degree from a reputable university
- Creative thinker with a passion for games and good understanding of gamer psychology (especially action / shooter games)
- Strong communication skills with the ability to effectively convey ideas and collaborate with cross-functional teams
- Able to manage multiple projects and tasks in an organized manner and deliver under pressure
- No strong technical or computing background is required for this role
- SQL knowledge is a plus
About The Company
Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie.
Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.
Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology
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