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Associate, Game Operations

Associate, Game Operations

16 Minutes ago • All levels • Campaign Management • Marketing • Undisclosed

About the job

2 skills required for this role

Add these skills to join the top 1% applicants for this job

react

sql

Job Description

The Associate, Game Operations role involves monitoring and analyzing server user and gameplay trends to provide insights for user base growth and engagement improvement. Responsibilities include planning and executing large-scale player engagement campaigns (in-game events, configuration creation, promotion plans, and material production), managing in-game activations and promotions for game updates and content releases, tracking content performance, gathering user feedback, collaborating with marketing and online marketing teams on campaign promotions and ad campaigns, and promptly responding to live game incidents. Strong analytical, communication, and project management skills are essential, along with creativity, a passion for mobile games (particularly action/shooter games), and an understanding of gamer psychology. SQL knowledge is preferred.

Must have:

Strong analytical skills
Excellent communication
Project management expertise
Mobile game passion
Gamer psychology understanding
SQL knowledge (preferred)

Job Description

Monitor and analyze server user and gameplay trend, provide insights to sustain/grow user base, improve engagement level with players
Plan big campaigns end-to-end to engage players and improve activeness, including in-game event planning, config creation, promotion plan and material production, performance review
Manage in-game activations and promotions for game updates / game content release, track major content’s performance, gather comprehensive local user feedbacks
Work with marketing team, coordinate campaign promotions, amplify campaign results
Work with online marketing team to plan ads campaigns, create materials, and evaluate performance
React promptly to game’s live incidences, coordinate with necessary teams to keep a high service standard for player

Job Requirements

Strong analytical, communication and project management skills
Background in marketing or analytical work
Creative thinker with a passion for mobile games and a deep understanding of gamer psychology, particularly within action/shooter games
SQL knowledge is preferred to facilitate analytical work

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About The Company

Garena

80 Active Jobs

Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie.

Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.

Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology