Area Operations Staff (Semarang)

The Area Operations Staff in Semarang supports the Area Operations Supervisor in managing all aspects of driver operations. Responsibilities include driver engagement, acquisition, problem-solving, conflict resolution, regulatory compliance, and stakeholder management. The role involves managing the walk-in center, driver communications, service time, satisfaction, and operational events. Daily escalation of operational issues to the Supervisor is also required. This position necessitates strong communication, analytical, and problem-solving skills, including proficiency in Google Workspace and BigQuery.