Account Strategist, SBS Engage, Google Customer Solutions, Market (English)

2 Months ago • 2 Years + • Business Development

Job Summary

Job Description

The Account Strategist at Google Customer Solutions will be responsible for driving growth for small businesses by understanding their needs and developing tailored digital marketing strategies. This role requires building strong client relationships, delivering outstanding customer sales experiences, and achieving ambitious quarterly business and product growth goals. Responsibilities include owning a portfolio of small businesses, identifying growth opportunities, managing risks, and developing quarterly plans. The ideal candidate will have experience in advertising sales and strategy, possess strong communication and analytical skills, and be proficient in managing digital advertising campaigns. They will also be responsible for pitching and consulting with customers, managing stakeholders, and building relationships with clients or agencies.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising sales/strategy
  • Fluent English communication
  • Achieve ambitious growth goals
  • Own a portfolio of small businesses
  • Deliver outstanding customer experience
Good to have:
  • Experience assessing and achieving client success via sales techniques
  • Expertise in managing digital advertising campaigns
  • Knowledge of online marketing strategy and tactics
  • Ability to consistently overachieve quotas
  • Ability to build compelling narratives and utilize storytelling

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising sales and strategy, marketing, consulting, or media.
  • Ability to communicate in English fluently to support client relationships in the region.

Preferred qualifications:

  • Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling, and competitive selling.
  • Expertise in managing digital advertising campaigns with a focus on performance marketing.
  • Knowledge of online marketing strategy and tactics.
  • Ability to own a portfolio in an advertising or media sales context and consistently overachieve quotas to drive growth.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly business and product growth goals.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
  • Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
  • Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
  • Manage stakeholders and build relationships with the end customer or agencies.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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