Account Management, FMCG, Personal Care & Beauty (Philippines E-Commerce)

2 Months ago • 3-5 Years • Monetization • Undisclosed

Job Summary

Job Description

ByteDance is looking for an Account Manager to drive the growth of its e-commerce platform on TikTok in the Philippines. You will be responsible for acquiring, incubating, and nurturing sellers, especially focusing on FMCG (Fast Moving Consumer Goods), Personal Care, and Beauty brands. Your role will involve building relationships with merchants, negotiating deals, discovering collaborative opportunities, and managing seller performance to ensure high conversion rates and customer satisfaction.
Must have:
  • Bachelor's Degree or equivalent experience
  • 3-5 years of experience in eCommerce
  • FMCG brand knowledge
  • Acquiring and incubating brands
  • Relationship building with merchants
  • Negotiating and securing deals
  • Discovering collaborative opportunities
  • Managing seller performance
  • Leveraging scalable programs and tools
Good to have:
  • Direct experience/working relationship with relevant industry sellers
  • Experience with content/live-streaming selling

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. About the team In this role you will be working closely with sellers, driving the growth of eCommerce. You are required to acquire, incubate and nurture the sellers for the relevant category. Responsibilities - Acquire and incubate brands, principals and big merchants that contribute large GMV share - Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality - Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs - Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction - Manage merchants by leveraging scalable incubation and management programs and tools
Qualifications
Minimum Qualifications - Bachelor’s Degree or equivalent practical experience. - 3-5 years of experience with eCommerce industry - Familiar with FMCG Brands Preferred Qualifications - Direct experience/working relationship with sellers from relevant industries. - Experience with selling through content/live - streaming ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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