Zscaler Engineer

2 Months ago • 5 Years + • DevOps

Job Summary

Job Description

As a Senior Zscaler Engineer, you will lead the design, implementation, and optimization of Zscaler ZIA and ZPA platforms. Responsibilities include providing in-depth support and troubleshooting, optimizing Zscaler configurations, staying current with platform updates, leading process optimization through automation and IaC, resolving high-priority incidents, providing expert guidance, collaborating cross-functionally, mentoring junior engineers, developing Zscaler-specific training, creating and maintaining documentation, and conducting knowledge-sharing sessions. You will also actively develop the next generation of Zscaler experts within the team. This role requires 5+ years of experience in cloud security/network infrastructure with a focus on Zscaler (ZIA, ZPA).
Must have:
  • 5+ years in cloud security/network infrastructure focusing on Zscaler (ZIA, ZPA)
  • Senior-level Zscaler platform management expertise
  • Deep understanding of cloud infrastructure (AWS, Azure) and security frameworks
  • Experience with CI/CD, DevOps, and IaC
  • Proficiency in IT Service Management tools (e.g., ServiceNow)
  • Strong leadership, mentoring, and communication skills
  • Ability to develop junior staff in technical skills, especially Zscaler
  • Bachelor's degree in Computer Science, Engineering, or related field
Good to have:
  • Zscaler certifications (ZIA, ZPA)
  • Cloud security certifications (AWS, Azure, CISSP, etc.)
  • Experience in agile environments
  • Experience creating and delivering technical training programs

Job Details

Project description

As a Senior Zscaler Engineer you'll lead the design, implementation, and optimization of Zscaler ZIA and ZPA platforms and actively develop the next generation of Zscaler experts within the team.

Responsibilities

Strategic Leadership:

Provide in depth support and troubleshooting related to Zscaler-based secure access solutions

Provide technical input shaping product future

Technical Excellence:

Optimize Zscaler configurations for evolving business needs

Stay current with platform updates, recommending improvements

Lead process optimization through automation and Infrastructure as Code (IaC)

Problem Solving:

Resolve high-priority L2/L3 incidents

Provide expert guidance on complex issues

Collaboration & Growth:

Work cross-functionally to integrate security solutions

Mentor junior engineers to become proficient in Zscaler support

Develop and deliver Zscaler-specific on the job training

Knowledge Transfer:

Create and maintain documentation for Zscaler best practices

Establish a knowledge base for common Zscaler issues and solutions

Conduct regular knowledge-sharing sessions on Zscaler technologies

Skills

Must have

5+ years in cloud security/network infrastructure, focusing on Zscaler (ZIA, ZPA)

Proven senior-level expertise in Zscaler platform management

Deep understanding of cloud infrastructure (AWS, Azure) and security frameworks

Experience with CI/CD, DevOps, and IaC

Terraform is preferred

Proficiency in IT Service Management tools (e.g., ServiceNow)

Strong leadership, mentoring, and communication skills

Demonstrated ability to develop junior staff in technical skills, especially Zscaler

Bachelor's degree in Computer Science, Engineering, or related field

Fluency in English; additional languages beneficial

Nice to have

Zscaler certifications (ZIA, ZPA)

Cloud security certifications (AWS, Azure, CISSP, etc.)

Track record of driving improvements in agile environments

Experience creating and delivering technical training programs

Other

Languages

English: C2 Proficient

Seniority

Senior

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About The Company

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.

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