VIP Account Manager

4 Weeks ago • All levels • Account Management

Job Summary

Job Description

As a VIP Account Manager at SuperPlay, you will build and maintain strong relationships with high-value players of Dice Dreams. Key responsibilities include increasing player lifetime value through proactive communication, developing monetization strategies for VIPs, monitoring player activity, collaborating with various stakeholders, and creating innovative retention strategies. You will be a data-driven individual with excellent communication skills and a positive attitude, focused on customer satisfaction. The role requires fluency in English (verbal and written).
Must have:
  • Build and maintain relationships with VIP players
  • Increase player lifetime value
  • Create monetization activities for VIPs
  • Monitor player activity
  • Collaborate with stakeholders
  • Data-driven thinking
  • Fluent English
  • Strong communication skills
Good to have:
  • Customer support experience
  • Passion for games
  • Experience with Photoshop
  • Relevant BA degree

Job Details

Description

Who are we?

Come and join a rapidly expanding mobile games company!

SuperPlay is committed to developing the finest mobile games in the world while having an enjoyable time doing so!

In 2019, the company was founded by experienced professionals from Playtika and Rovio with the goal of producing delightful, unforgettable casual games that players can enjoy for years.

Our flagship game, Dice Dreams, is a global sensation and a top-100-grossing hit, while our upcoming game, Domino Dreams, is on track to follow in its footsteps.

Headquarters are in Tel Aviv, and our staff has expanded to include numerous skilled, devoted, and ambitious individuals.

Our plans for the future are even more fascinating. If you'd like to be a part of our journey, please take a look at the job description below.

What will you do in SuperPlay?

  • Build and maintain close relationships with our VIP players.
  • Increase player's lifetime value by proactive outbound communication.
  • Create monetization activities for the VIP players.
  • Keep track of and monitor the player's activity.
  • Working closely with different stakeholders in the studio.
  • Thinking outside the box and creating new retention strategies.

Who are you?

  • Data-driven thinker
  • Fluent English: both verbal and written – A must
  • Goals driven 
  • Strong communication skills 
  • Positive attitude 
  • Customer focus

You get bonus points for:

Bonus Round!

Get ⚡bonus points ⚡ for each of the following:

  • An experience with customer support or a similar role in B2C companies 
  • Passion for games ⚡⚡⚡
  • Practical experience with Photoshop 
  • BA in a relevant field

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About The Company

One of the fastest growing game startups in the world.

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Tel Aviv District, Israel (On-Site)

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Tel Aviv District, Israel (On-Site)

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