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Niantic

Computer Vision Software Engineer, London

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Niantic's AR Mapping team seeks a Computer Vision Software Engineer to build 3D world maps for their real-world Metaverse.  Responsibilities include designing, developing, and maintaining production computer vision systems to enhance AR capabilities, collaborating with cross-functional teams to deliver solutions, optimizing system complexity and time, writing high-performance code, and working with the research team to innovate in AR. The role involves working on solutions that will be used by millions.  The ideal candidate will have a Master's degree (or equivalent) in a related field and experience in production code (C++), computer vision, and machine learning.  In-office work is required two days a week (Tuesdays and Thursdays).

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<div class="job__description body"><div>Niantic’s Augmented Reality (AR) Mapping team seeks a Computer Vision Software Engineer to help build the 3D world maps that are the foundation for Niantic’s real world Metaverse and push the frontiers of Computer Vision and Machine Learning.
We are building the VPS and visual maps that help develop AR experiences to “inspire people to explore the world together”.
We’re a highly collaborative and engaging team, working to help algorithms evolve from concept to production at scale, and this is your chance to join us in our journey to map the world. We are all passionate about innovation, so we’re looking for engineers who want to learn and ship products that will be used by millions of developers and users.
<h3>Responsibilities</h3>
<ul>
<li>Design, develop and maintain production computer vision systems that are used to improve Niantic’s AR capabilities for the delight of our users.</li>
<li>Collaborate multi-functionally with products, operations and other engineering teams to ship state-of-the art computer vision solutions to enable new AR experiences.</li>
<li>Optimize complexity and time of solutions to make the best use of current technologies in cloud and/or mobile.</li>
<li>Write high performance code, debug solutions to complex problems that span systems, prioritize tasks effectively, and efficiently to meet agreed timelines.</li>
<li>Work with Niantic’s research team to invent, evaluate and help productionise solutions to push the boundaries of what can be done today in AR.</li>
<li>Collaborate with cross-functional team members and stakeholders, including regular and reliable attendance and participation in meetings.</li>
<li>Required in-office 2 days on Tuesday and Thursday.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Master-level qualification in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.</li>
<li>Experience writing production code in C++.</li>
<li>Solid understanding of computer vision, machine learning or similar concepts.</li>
<li>Ability to work in a fast-paced hybrid environment and handle stress appropriately and/or ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice.&nbsp;</li>
<li>Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including asynchronous interactions with others.</li>
</ul>
<h3>Plus If…</h3>
<ul>
<li>PhD-level qualification in Computer Science, Electrical Engineering, mathematics, or a related field, or equivalent practical experience.</li>
<li>Demonstrated ability developing algorithms for image processing, computer vision or similar endeavors.</li>
<li>Experience implementing, hardening or optimizing 3d gaussian splatting, dense depth computation, multi-view reconstruction or other problems in 3D computer vision.</li>
</ul>
The total compensation package for this position includes a new hire offer base salary range of £87,300.00-£126,000.00 + bonus + equity + benefits.
Individual pay within this salary range is determined by work location and additional factors, including assessed job-related skills, experience, and relevant education or training. Your recruiter can answer any questions about new hire total compensation during the hiring process. An overview of benefit offerings for your location can be found on the careers page.
<h3>Join the Niantic team!</h3>
Niantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Google, Niantic first created Ingress and then Pokémon GO, a cultural phenomenon and hit game played by tens of millions of people each month. Niantic’s Lightship platform, which powers Pokémon GO, also supports the company's other games including Pikmin Bloom, Peridot and Monster Hunter Now. Developers use Niantic’s platform to build their own AR applications and experiences, either with the Lightship Platform or directly through the web with 8th Wall.
We believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close.
Niantic is a hybrid first company. We believe that in person interaction and collaboration fosters creativity, a sense of community, and is critical to our future success as a company. Our hybrid work schedules allow for a mix of remote and in-office work.
We're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Palo Alto, Bellevue, Kansas, London, Tokyo, Hamburg, Hyderabad, and Zurich. #LI-HYBRID</div></div>

As a Senior Partner Success Manager at Truecaller, you'll be the primary point of contact for reseller partners, managing relationships, ensuring contract fulfillment, and driving partner satisfaction.  Responsibilities include SLA management, partner education, product enhancement insights, and collaboration with internal stakeholders.  You'll work closely with the Partner Management team to identify partner needs, overcome challenges, and improve processes.  This role demands strong communication, negotiation, and analytical skills, along with the ability to work effectively with cross-functional teams to enhance the overall partner experience and drive customer success.  You will also be responsible for tracking key metrics and conducting regular reviews to ensure success.

Senior MLOps Engineer

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 Hello, Truecaller is calling you from Bangalore, India! Ready to pick up?
Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter.
<ul>
<li>Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month.&nbsp;</li>
<li>Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.</li>
<li>A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions.&nbsp;</li>
</ul>
We at Truecaller for Business focus on providing value to large enterprise businesses, by improving how they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to increasing call efficiency and message response rates by enabling trusted and contextually relevant communication with their customers.&nbsp;
This is an exciting role for anyone looking to build a world-class product marketing charter that will pave the way for our overall positioning, discovery,&nbsp; authority, and, ultimately, demand. The role involves working with multiple stakeholders and teams internally/externally.
As a Senior Partner Success Manager, you will play a key role and be part of the team in building a scalable and velocity-driven world-class Partner Success stream in the Customer Success function within the Enterprise Solutions Business Unit at Truecaller. In this role, you will work closely with the Reseller Partners Management team.
What you bring in:
<ul>
<li>6+ years of professional experience in the SaaS/ Software product domain&nbsp;</li>
<li>Having experience of the CPaaS/Telco&nbsp; space will be a plus&nbsp;</li>
<li>Good track record of working with a high-velocity Customer/Partner Success team</li>
<li>Strong collaboration and interpersonal skills that delight Partners (Resellers) and their customers&nbsp;</li>
<li>Excellent communication and negotiation skills. Ability to work well with various cross-functional teams.</li>
<li>Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.&nbsp;</li>
<li>Customer-oriented attitude that drives results and&nbsp; achieves high levels of Partner (Resellers) and customer satisfaction</li>
<li>Demonstrated operational excellence in analytical thinking, process compliance and improvement, problem solving and planning</li>
</ul>
The impact you will create:
<ul>
<li>Partner's single point of contact (SPOC) and function as their professional advocate and relationship manager ensuring fulfillment of contract deliverables, SLA management, ongoing partner education, and product enhancement​ insights</li>
<li>Effectively interact with Partners and customers of various sizes from a wide variety of sectors in close collaboration with Partner Management team</li>
<li>Build and maintain relationships with decision-makers and influencers in the prospect base.</li>
<li>Maintain a working knowledge of all Truecaller products/services, competitive product lines, differentiators, and industry trends through self-education and Truecaller’s resources.</li>
<li>Regular sessions for the Partners for Product/dashboard training, new features launched and any other training as required</li>
<li>Proactively and effectively identify partner needs and overcome challenges to proposed solutions by working directly with the internal stakeholders</li>
<li>Assertive yet positive attitude in working with internal stakeholders to create and improve processes and prevent inefficiency, risk, missed targets.</li>
<li>Keep a check on customer's product variances fluctuate high or low in billing</li>
<li>Assist with product configuration, phone numbers management, other activities as required&nbsp;</li>
<li>Conduct joint business reviews to ensure customers are satisfied with Truecaller’s enterprise products and services.</li>
<li>Measure effectiveness of both Partner and client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score)</li>
<li>Maintain action log and run weekly/bi-weekly or monthly calls</li>
<li>Keep up-to-date on partner agreements and their customer contracts</li>
<li>Coordinate with internal cross functional teams to ensure our Partner offers a consistent and seamless service to the end customers.</li>
<li>Design and implement best practices and team structure to optimally support Partners of all sizes and touch points.</li>
<li>Measure effectiveness of both Partner and client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score)</li>
</ul>
It would be great if you also have:
<ul>
<li>Exposure to technology-driven business models and understanding of API’s implementation.</li>
<li>Good understanding of mobile and communication platform technologies.&nbsp;</li>
</ul>
Life at Truecaller - Behind the code:<a href="https://www.instagram.com/lifeattruecaller/">https://www.instagram.com/lifeattruecaller/</a>
Sounds like your dream job?
We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.
&nbsp;This position is based in Bangalore, India.
We only accept applications in English.
What we offer:&nbsp;
<ul>
<li>A smart, talented and agile team: An international team where&nbsp; ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment.</li>
<li>A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance.</li>
<li>Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges.</li>
<li>Office life:We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone!&nbsp;</li>
</ul>
Come as you are:&nbsp;
Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.

 

 
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