About the job
SummaryBy Outscal
About the job
7+ years of industry UX Design experience Strong attention to detail, analytical skills and problem-solving Experience on complex, enterprise-scale or consumer design projects Creative flair and a good eye for design Excellent written and oral communication skills Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision. Experience working with, and contributing to, Design Systems Degree/Certification from top design schools like IIT Mumbai or NID AhmedabadSkills outside Primary Skill Cluster Job Description:
Responsibilities
Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared Design and execute research studies that follow research best practices and methodologies Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed Collaborate and share research findings and insights across the organization Provide guidance and rigor around research methodologies and best practices Define relevant metrics for benchmarking and measurement of journeys Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit Understand existing and planned Citi Infrastructure and projects, and work on solutions that can be implemented in a timely manner, to make measurable impact Mentor user researchers and designers doing research to grow and scale research capabilities Collaborate with research and design leadership to identify new tools and/or process improvements that drive better alignment and compliance with design systems Apply a positive and constructive attitude to all feedback. Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs. Keep up to date with the latest UX practices, innovations, and tools. Help to support new UX starters in the team.Participate in the wider UX community of practice
About The Company
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