Technical Program Manager

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Location: San Mateo, CA

We are seeking a highly efficient and motivated Technical Program Manager with a background in software development to collaborate with multiple multi-functional teams. As part of this role, you will define the roadmap, collaborate with colleagues to capture requirements, build project plans, and lead the execution for achieving desired outcomes. You will work closely with global Quality Engineering (QE) teams, facilitating teamwork, bridging efforts, and addressing gaps across multiple geographical locations.

Our work environment encourages growth, autonomy, and innovation. Please note that additional responsibilities may be assigned as needed.

Key Responsibilities:

• Collaborate with QE teams across various global locations to identify needs, build detailed plans, lead all aspects of progress, and provide technical guidance.
• Serve as the primary liaison between QE teams and leadership, ensuring clear communication and alignment on project goals and progress.
• Act as the main point of contact for various programs and operations within the QE organization.
• Evaluate and improve existing QE processes and activities that span over multiple teams across different geographical locations.
• Standardize QE processes built around Jira by templating, dashboarding, and consistent use of Jira fields.
• Support organizational alignment with industry-standard QE practices, including test automation and third-party tools.
• Support our third-party QE tools, vendor management and contract renewals.
• Some international travel is required for this role.

Qualifications:

• Understanding of SDLC processes such as Agile, Waterfall, and similar development methodologies.
• Knowledge of software design, testing, and deployment.
• Familiarity with CI infrastructure and cloud technologies, including Jenkins, GitHub Actions, Kubernetes, Docker, AWS, virtual machines, and VM host management.
• Proficiency in written and verbal communication, with the ability to effectively engage and interact with diverse customers, partners, and team members at different levels within the organization.
• Demonstrated ability to navigate conflicts and build relationships in multi-functional and multicultural environments.
• Proactive problem-solving skills in sophisticated and ambiguous situations.
• Ability to work independently under pressure, optimally prioritize tasks, and manage numerous projects in a fast-paced environment.
• Ability to understand and develop team skills as project requirements evolve.

Desired Qualifications:

• Master’s degree or equivalent experience in a related field.
• Experience with graphics and/or audio technologies.
• Understanding of SDK libraries, APIs, and middleware functionality.
• Familiarity with Visual Studio, CMake, or other compilers/development environments.
• Knowledge of source code control systems, build systems, toolchains, automation, and other related DevOps systems and processes.
• Familiarity in programming languages (e.g., C++/C) or scripting languages (e.g., Python, shell script, batch, Groovy, or similar).
• Experience in managing third-party vendor relationships and contract negotiations.
• Curiosity about gaming, digital entertainment, or consumer electronics is a plus.
• Japanese language skills are not required, but it can be helpful.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.