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Supplier Charge Back Operations (m/f/d) - Gigafactory Berlin-Brandenburg

Brandenburg, Germany (On-site)

Supplier Charge Back Operations (m/f/d) - Gigafactory Berlin-Brandenburg

2 Days ago • 2 Years + • Logistics

About the job

5 skills required for this role

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microsoft-office

excel

communication

cross-functional

organisational-skills

Job Description

This role is crucial within Tesla's Supply Chain Operations at the Gigafactory Berlin-Brandenburg. The Supplier Charge Back Operations specialist ensures Tesla receives full reimbursement from suppliers for defective parts. This involves collaborating with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality, Finance, Production Planning) to assess non-conformant materials, manage chargeback submissions with accurate data (supplier codes, currency, pricing, inventory), control chargeback execution and timelines, resolve disputes, and maintain non-conformant inventory. Responsibilities encompass inventory investigation, cost reduction, managing return transactions, handling sensitive information, reporting cumulative costs, problem-solving, process auditing, creating downtime chargebacks, and collaborating with various departments and suppliers to ensure chargeback conformity and acceptance. The role requires strong analytical, communication, and organizational skills, working both independently and collaboratively in a fast-paced environment.

Must have:

2+ years experience in tech manufacturing
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Proficiency in Microsoft Office & data analysis
Detail-oriented with strong organizational skills
Experience managing chargebacks

Good to have:

German language skills
Experience in automotive sector

What to Expect

This position is an integral part of the Supply Chain Operations organization and will be responsible for assure Tesla is fully reimbursed from suppliers for the production parts quality.

The successful candidate will work with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality, Finance, Production Planning). He/she will be responsible to evaluate all Process regarding the non-conformant material from supplier quality issues and by end of process convert in successful reimbursement for Tesla.

What You’ll Do

As Supplier Charge Back Operations (m/f/d), you will ensure Charge Back submission with accurate and validate data (correct Supplier codes, currency, unit price, inventory details, charge back type)
You will be responsible for control the final transaction of the non-conformant material from supplier quality issues
Control the time of Charge Back execution and status progress
Work with the resolution of contested or rejected chargebacks
Maintain and control the non-conformant inventory on the designated location
Non-conformant Inventory Investigation as well as reduction of inventory costs accordingly with internal KPIs
Follow up shipment of goods back to supplier to update inventory successfully
Manage all return transactions including monitoring daily process for accuracy in inventory locations
Deal with sensitive information accordingly (Always double checked with higher management which information allowed to be shared)
Able to report correctly, weekly non-conformant material cumulative cost x charge back submitted
Solve problems independently and communicate properly with other colleagues to find solution
Maintain and Audit Charge Back program to assure standardized work and processes are followed
Create Downtime Charge Back, leading internal and technical discussions with Production, Global Supplier Management, Supply Quality Engineers
Work closely with Production, Quality, Supplier Industrialization, Design and Suppliers to assure charge back conformity and acceptance
Work closely with Supply Chain Managers to develop charge back strategies and with technical development team from USA
Develop clear and effective communication with Tesla Suppliers, ensuring mutual understanding and alignment regarding charge back transaction

What You’ll Bring

Degree in Engineering or evidence of experience and exceptional ability
2+ years’ experience in a technology (Automotive Sector) manufacturing environment
Experience in a fast-paced and changing work environment, with busy workloads and meeting deadlines
Ability to handle multiple projects simultaneously (Multitasking)
Detail oriented with strong record-keeping and organizational skills
Able to work both independently and in a collaborative project-focused
Proficient knowledge in applying business system applications to manage, synthesize, and interpret data
Ability to operate relevant personal computing hardware, standard software (Microsoft Office Power Point, Excel, Word) and very good excel knowledges (large data analysis)
Good communication skills and have attention to detail and accuracy
Working in shifts (early, late, night) – flexible time due different time zones meetings
English advanced level (written and oral)
German is a plus

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