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Strategic Agency Manager, Google Customer Solutions (English, Slovak, Czech)

Strategic Agency Manager, Google Customer Solutions (English, Slovak, Czech)

1 Month ago • 5 Years + • Business Development

About the job

5 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

storytelling

growth-strategies

account-management

Job Description

As a Strategic Agency Manager at Google Customer Solutions, you will leverage your executive influencing skills to partner with performance media agencies. You'll focus on C-level stakeholder relationships and co-create business growth strategies. Responsibilities include owning a portfolio of agencies, delivering against quarterly business objectives, growing agency business through product adoption, managing key agency relationships, and shaping the agency program through strategic initiatives. You will work towards long-term strategic goals, prioritizing and delivering outstanding sales experiences to Google's agency partners. This role requires fluent communication in English, Slovak, or Czech to support client and agency engagements.

Must have:

5+ years experience in digital marketing/advertising
C-level executive experience
Fluent in English & Slovak/Czech
Sales & pitching experience
Business development expertise
Portfolio management & growth

Good to have:

Partnership management
Agency business model knowledge
Client success assessment skills
Effective communication & influencing

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in business development, partnerships, management consulting, or account management, in the Digital Marketing/Advertising industries.
Experience working with C-level executives and cross-functionally across all levels of management.
Experience working in sales and pitching to clients.
Ability to communicate in English and Slovak or Czech fluently to support client and agency engagements.

Preferred qualifications:

Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling and promotions.
Experience managing partnerships.
Experience working in a fluid and collaborative environment.
Knowledge of agency business models, customer retention, growth and new business acquisition for agencies.
Ability to own a portfolio in a business context, and consistently achieve goals to drive growth.
Excellent communication and influencing skills.

About the job

As the Strategic Agency Manager, you will leverage your executive influencing skills to partner with performance media agencies. You will focus on C-level stakeholder relationships and co-create business growth strategies with a portfolio of agencies by identifying and executing opportunities for growth.

In this role, you will focus on increasing digital capabilities and strengthening long-term commercial growth partnerships within our GCS agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts. You will drive alignment on the allocation of the strategic resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google.

You‘ll also develop the acquisition and promote capabilities of your assigned agencies across all levels of the organization in order to enable sustainable business growth for all parties.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Own a portfolio of agencies by understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
Deliver against quarterly business and product objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of agency clients.
Work towards long term strategic goals on new and existing business consistently, prioritizing and delivering outstanding sales experiences to Google's agency partners.
Manage and strengthen primary agency relationships from C-levels including media planners and buyers.
Shape the agency program by being a thought partner for the agency lead on strategic initiatives and agency-level planning.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.