Specialist, People Relations Strategy & Operations

1 Month ago • 2-3 Years • Administrative • $63,001 PA - $117,002 PA

Job Summary

Job Description

The Specialist, People Relations Strategy & Operations supports the People Relations department in managing investigations into workplace policy violations. Responsibilities include serving as the primary contact for initial inquiries, developing processes, acting as a CaseIQ SME, providing administrative support to VP People Relations and leadership, creating reports, analyzing data, managing files, and conducting case searches. The role requires strong communication, analytical, and problem-solving skills, along with experience in HR or a legal setting and proficiency in various software applications. The position collaborates with global stakeholders to ensure data accuracy and timely reporting, contributing to the efficiency and effectiveness of the investigative process.
Must have:
  • CaseIQ expertise
  • HR/Legal experience
  • Data analysis skills
  • Excellent communication
  • Strong problem-solving
  • Microsoft Office proficiency
Good to have:
  • Workday experience
  • HR analytics experience
  • Report creation skills
  • Experience with ethics hotlines
Perks:
  • Thoughtfully curated benefits
  • Tools to explore and grow
  • Health insurance
  • Wellness program
  • Retirement savings plan
  • Paid time off

Job Details

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role
People Relations (“PR”) is a department comprised of a team of seasoned investigators
located in the US, EMEA and LATAM. The primary function of the department is to
conduct objective, balanced, and thorough investigations into claims of harassment,
discrimination, retaliation, and other serious policy violations in the workplace. The
People Relations team operates with the highest level of integrity and business ethics
leveraging insights to influence all levels of the organization. The team acts with
warmth, empathy, compassion, and creativity to drive effectiveness through the
investigative process.
The Strategy and Operations Specialist is essential in supporting the PR department by
managing a diverse range of responsibilities. This includes serving as the primary
contact for initial inquiries, developing processes and procedures to enhance team
efficiency, and acting as a subject matter expert (SME) for the case management
system, CaseIQ. Additionally, this role provides high-level administrative support to the
VP People Relations as well as the leadership team, encompassing scheduling, travel
coordination, and special projects.
Your Role Accountabilities
  • Serve as a SME for CaseIQ, which includes setting up new users, troubleshooting issues for existing end-users, developing quick reference guides, assisting with training, and being the main tester for system upgrades.
  • Act as the primary contact for the PR inbox and EthicsPoint, triaging concerns and conducting research to respond to inquiries and requests.
  • Track and follow up on EP claims to ensure appropriate steps taken cand matters are closed out in relevant systems.
  • Collaborate with global stakeholders and internal teams to ensure accurate and timely data entry into the system for reporting.
  • Assist with creating reports and analyzing data to identify themes and trends.
  • Support special projects and presentations as needed by management.
  • Create and maintain investigation files, reports, and departmental trackers.
  • Manage both physical and digital files for the department.
  • Responsible for performing ad-hoc People Relations case or name searches.
  • Creates and distributes enterprise-wide PR reports by BU
  • Assist with ad hoc scheduling, travel coordination, and preparing expense reports for management. Ensure quarterly reporting continuity during Director’s time off.
  • Assist in the coordination of the various department programs and activities to promote
  • team engagement and culture.
  • Assist with on-boarding and training new members of the team.
Qualifications & Experience
  • 2-3 years of experience in a Human Resources or Legal setting
  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • Strong proficiency in Microsoft Word, Excel, Outlook, and PowerPoint is required
  • Experience with Workday and/or CaseIQ or other case management system is highly preferred 3+ years of experience in HR Analytics, HR Administration or a similar role
  • Analytical mindset with strong problem-solving abilities
  • Excellent communication skills, both written and verbal
  • Detail-oriented with a commitment to data accuracy
  • Experience and knowledge of HR policies, practices and procedures
  • Strong sense of urgency and outstanding follow-up and follow-through
  • Proficient in managing and prioritizing multiple projects simultaneously
  • Adaptable and capable of thriving in a fast-paced, dynamic global team environment
  • Ability to handle sensitive information with discretion and confidentiality

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at   along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $63,001.00 - $117,002.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

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About The Company

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses.

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