Service Advisor

The Service Advisor at Tesla's Dongtan, Gyeonggi, Korea service center provides professional service to meet all customer needs and expectations. Responsibilities include managing customer appointments, work orders, quotes, and invoices using internal systems. The advisor will handle inquiries from both scheduled and walk-in customers, ensuring prompt responses and maintaining accurate records of solutions and data. The role requires excellent communication, strong organizational skills, and the ability to effectively handle multiple priorities. A deep understanding of automotive technology and experience in customer service within the automotive industry are essential. The ideal candidate will be detail-oriented, adaptable, and have a proactive approach to problem-solving and process improvement.