Development Support: Development Production

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar North is on the lookout for talented Development Support team members who are highly organised and enthusiastic about supporting Development Production.

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. 

WHAT WE DO

• We collaboratively work supporting and connecting development departments covering overall production timeline tracking, specialising within game support for content, features, mechanics, and systems as required for each project.
• It is our responsibility to work collaboratively with every department to maintain an overall understanding of our collective goals and to be part of the overarching project focus.
• We collaborate continuously with all other departments to maintain flexible communications around each projects stage and development.
• Work proactively to support and help find collaborative processes to ensure each projects structure and core is understood across the entire team.

RESPONSIBILITIES

• Support the Development Production team across the following key areas -
• Team Co-ordination & Focus Support:
  • Schedule, book and communicate meetings for the team.
  • Note-take during meetings, and help summarise next steps, surfacing the notes and actionable steps to meeting attendees as a follow up.
  • Manage communication channels, keeping the team connected to all other teams, departments, and disciplines.
  • Work with Development Production to keep the Development team linked to project schedules and priorities.
• Bug & Workflow Support:
  • Bug tracking and high-level reporting across all teams.
  • Bug entering, responsibility and triage for heads of development support.
  • Sanity pass bugs ensuring all relevant details are present and correct. managing the flow of bugs in various states.
  • Provide bug status reports and tracking to help maximise efficiency, unblocking bugs and workflows.
  • Provide project milestone progress reporting using bug data and project scheduling.
• Documentation Support:
  • Collate and create documentation across multiple software packages as well as Confluence.
  • Collate documentation for weekly reporting.
  • Capture images and videos of gameplay and reference resources. Editing them where necessary.
• Content & Systems Testing Support:
  • Assist with co-ordinating team review plays of applicable content, features, mechanics, and systems.
  • Provide post-play reporting on issues encountered, topics for follow up and actionable next steps to be reviewed in future plays.
  • Assist with internal testing of content and features.
  • Liaise collaboratively with QA teams setting up passes and tasks with them, on various focus areas.

QUALIFICATIONS

• Minimum of one-year experience in Quality Assurance or related position within games development.

SKILLS

• Exceptional, confident communication and interpersonal skills.
• Experience with MS Office, Monday and Confluence.
• Ability to take complex instruction well but confident with being proactive and using initiative.
• Candidates must be highly motivated, organized, personable and able to work exceptionally well as part of a team.
• Time management and problem-solving skills around competing tasks and priorities to a high standard.
• Technical ability with supporting reviews and internal plays.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience with bug tracking software.
• Knowledge / experience with Perforce or other version control software.
• Bachelor’s degree in Game Design, Software Development, Production, or a related field.
• Passion for video games.

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department. 

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.