Service Manager

At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will  be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees. 

We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy. Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials.

To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.

We offer  

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)  

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything  

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy  

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount  

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy 

• Champion your team: Inspire and lead all individuals at your location, to create top talent and future leaders of the company.
• Mentoring: Coach and mentor your team for successes, recognizing their strengths and growth areas to achieve individual and operational growth
• Drive business performance & development: You will provide your team with the right tools to succeed, eliminate any roadblocks, and lead by example to show what good looks like, meeting and exceeding targets
• Process understanding: Understand and own every aspect of service center metrics, driving continuous improvements and partnering with support teams to drive performance when necessary.
• Lead through change: Responsible for tooling inventory management, cost controls, and tool orders.
• Support: Support in the development of future solutions – ideate, share and develop future proof solutions to improve service